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Technician did not show up for home move

  • 19-02-2019 10:08AM
    #1
    Tarzann
    Registered Users, Registered Users 2 Posts: 209 ✭✭


    Can anyone from eir please help?



    I took a day off work yesterday for technician to come to my new address to install my eir services but nobody showed up or contacted me. Cannot get through to any phone number today or yesterday. Online chat have no idea what is going on. 



    I suspect that rather than a technician not turn up, the technician was not properly booked by the home move team despite me being told in no uncertain terms that they would be calling between 8am and 1pm yesterday.

    Please help


Comments

  • #2
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    Tarzann wrote: »
    Can anyone from eir please help?



    I took a day off work yesterday for technician to come to my new address to install my eir services but nobody showed up or contacted me. Cannot get through to any phone number today or yesterday. Online chat have no idea what is going on. 



    I suspect that rather than a technician not turn up, the technician was not properly booked by the home move team despite me being told in no uncertain terms that they would be calling between 8am and 1pm yesterday.

    Please help
    Hi Tarzann

    Could you pm me the following details and I will look into this for you.

    1) Account number
    2) Account name
    3) Are you the account holder?
    4) Your DOB
    5) 1st line of address

    Many thanks
    ~ Linzi


  • #3
    Tarzann
    Registered Users, Registered Users 2 Posts: 209 ✭✭Tarzann


    Details sent and eagerly awaiting reply with all the information ............... 


  • #4
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    Tarzann wrote: »
    Details sent and eagerly awaiting reply with all the information ............... 
    Replied.


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