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Can't login, can't re-register to eir sport.

  • 29-01-2019 05:58PM
    #1
    Captain Red Beard
    Registered Users, Registered Users 2 Posts: 876 ✭✭✭


    As the title says, I can't login, I can't re register. My device is no longer recognised. I also get a bill with a negative amount but this is never credited to my account.
    Can you fix this?


Comments

  • #2
    mark_jmc
    Registered Users, Registered Users 2 Posts: 584 ✭✭✭mark_jmc


    Exact same issue here- can’t access the red eir sport app and also had a negative bill that never went into my account


  • #3
    eir: Andre
    Closed Accounts Posts: 49 ✭eir: Andre


    Captain Red Beard wrote: »
    As the title says, I can't login, I can't re register. My device is no longer recognised. I also get a bill with a negative amount but this is never credited to my account.
    Can you fix this?
    Hi Captain Red Beard,
    Completely understand your frustration on this matter. If you could please provide me the following information I will happily look into this for you:
    1. Account name
    2. Account number
    3. Can you confirm if you're the account holder?
    4. Address
    5. Date of birth

    Thanks
    -Andre  


  • #4
    Captain Red Beard
    Registered Users, Registered Users 2 Posts: 876 ✭✭✭Captain Red Beard


    Hello eir, any update on this? I'm still having the same problems.


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