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30 day notice

  • 16-01-2019 08:19PM
    #1
    patrickc
    Registered Users, Registered Users 2, Paid Member Posts: 8,139 ✭✭✭


    I can't get through to your loyalty team as asked to do so by a rep online.  I'm leaving my 30 day rolling contract.  I am going to pm the reps now with my details and this is my 30 days notice to leave.


Comments

  • #2
    eir: Kellie
    Closed Accounts Posts: 245 ✭✭eir: Kellie


    patrickc wrote: »
    I can't get through to your loyalty team as asked to do so by a rep online.  I'm leaving my 30 day rolling contract.  I am going to pm the reps now with my details and this is my 30 days notice to leave.
    Hi there patrickc,

    I am sorry to hear that you were unable to contact an agent.

    Unfortunately, we are unable to process cancellations via our social media channels.

    For more information on our cancellations process please click here.

    ~Kellie


  • #3
    WestWicklow1
    Registered Users, Registered Users 2 Posts: 1,245 ✭✭✭WestWicklow1


    In typical EIRCON fashion there is one switcher address on the web page referenced by Kellie above and another completely different address on the letter template linked to in that same same page.


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