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eircom.net / Outlook issuer (windows 10)

  • 27-12-2018 11:27PM
    #1
    2Tractors
    Registered Users, Registered Users 2 Posts: 36 ✭


    Hi, I upgraded to Windows 10 over Christmas and I cannot get my eircom.net email to work on Outlook.  I can use the webmail, and the Mail app on Win 10 but Outlook proper keeps rejecting it with the following error "We couldn't connect to the outgoing (SMTP) server. None of the authentication methods supported by outlook are supported by your sever. For more information, contact your email administrator".   Any ideas.  The mail server settings I've copied over from my old laptop and they still work on Windows 7  (and also work on the "Mail" app on Windows 10).  Many thanks


Comments

  • #2
    eir: Kellie
    Closed Accounts Posts: 245 ✭✭eir: Kellie


    2Tractors wrote: »
    Hi, I upgraded to Windows 10 over Christmas and I cannot get my eircom.net email to work on Outlook.  I can use the webmail, and the Mail app on Win 10 but Outlook proper keeps rejecting it with the following error "We couldn't connect to the outgoing (SMTP) server. None of the authentication methods supported by outlook are supported by your sever. For more information, contact your email administrator".   Any ideas.  The mail server settings I've copied over from my old laptop and they still work on Windows 7  (and also work on the "Mail" app on Windows 10).  Many thanks
    Hi 2Tractors,

    Thanks for getting in touch with us here. 

    The best thing I can advise you to do is to contact our Technical Support team either by our webchat here or by calling them on 1890 260 260. They will be able to assist you further with this query.

    ~Kellie


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