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Eir customer service

  • 20-12-2018 04:45PM
    #1
    Raym23
    Registered Users, Registered Users 2 Posts: 8 ✭


    Anyone thinking of joining Eir. Stay clear. I'm still getting texts a year after account has been closed down. Spent hours ringing as a customer and no trying to ring back is impossible. If you don't want any hassle I guarantee you should stay clear. It is the worst customer care service out there.


Comments

  • #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Raym23 wrote: »
    Anyone thinking of joining Eir. Stay clear. I'm still getting texts a year after account has been closed down. Spent hours ringing as a customer and no trying to ring back is impossible. If you don't want any hassle I guarantee you should stay clear. It is the worst customer care service out there.
    Hi Raym23, 

    Sorry to hear you are still receiving notifications. 

    Could you PM your Account Number, Full Name, Address, DOB and that you are the account holder and I will check why you are receiving these notifications. 

    Thanks, 
    Grainne


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