Need my voice mail back.

razzler · 06-11-2018 08:57PM #1

Hi any eir rep, can someone help me with this issue? Posted last week but was abandoned. My voice mail has been blocked, tried access it from abroad last July and got the pin wrong. Trying to fix it but automatic service doesn't recognise my account number or phone number so won't put me through to talk to a real person. Can you help?
I can send you my number and account number privately. Thanks.

eir: Tracey · 07-11-2018 12:46PM

razzler wrote: »

Hi any eir rep, can someone help me with this issue? Posted last week but was abandoned. My voice mail has been blocked, tried access it from abroad last July and got the pin wrong. Trying to fix it but automatic service doesn't recognise my account number or phone number so won't put me through to talk to a real person. Can you help?
I can send you my number and account number privately. Thanks, Jennifer.

Hi razzler,

I'm sorry to hear this.

If you PM me your account number, name on the account, mobile and PIN and I'll look into this for you.

Thanks

Tracey

razzler · 08-11-2018 10:29AM

Hi Tracy, thanks for responding, PMed you the details yesterday, regards.

eir: Tracey · 12-11-2018 11:49AM

razzler wrote: »

Hi Tracy, thanks for responding, PMed you the details yesterday, regards.

Thanks. I've responded to your PM.

Thanks

Tracey

razzler · 12-11-2018 01:59PM

Hi Tracy, Problem solved, you're a star, thanks.

eir: Tracey · 12-11-2018 02:26PM

razzler wrote: »

Hi Tracy, Problem solved, you're a star, thanks.

No problem razzler, glad to hear it :)

Thanks

Tracey

Need my voice mail back.

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