Existing SIM only landline and broadband customer - new mobile contract

voodoochile · 04-10-2018 10:28AM #1

Hi,

I'm an existing SIM only, landline and broadband customer. I'm thinking of getting a new mobile on a 24 month contract.

I see that there are better monthly rates for existing broadband customers. My question is:

When I enter into a 24 month bill-pay mobile contract for existing customers, am I also extending the length of my current broadband contract?

Thanks

eir: Sarah · 04-10-2018 01:30PM

Hi Voodoochile,

If you are bundling it with broadband and landline then you may enter a new contract for the entire service however it would depend on various different factors therefore for full clarity on this I would recommend contacting our sales team on 1800 503 303.

Thanks,

Sarah

somebody_else · 05-10-2018 12:54AM

voodoochile wrote: »

Hi,

I'm an existing SIM only, landline and broadband customer. I'm thinking of getting a new mobile on a 24 month contract.

I see that there are better monthly rates for existing broadband customers. My question is:

When I enter into a 24 month bill-pay mobile contract for existing customers, am I also extending the length of my current broadband contract?

Thanks

Hi

I just add couple of phones under my eir broadband contract and each time I was told that it will extend my broadband for another 12 months.
But if you argue and as them to double check it really doesn't.
But my was only 30 day contacts.
Just FYI
Tom

Existing SIM only landline and broadband customer - new mobile contract

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