Can't see dashboard information

Purple Mountain · 2018-07-12 18:05:35

I'm mid cycle with my FMS broadband and landline package. I have 100gb data per month FMS. However for the last 2 days, I can't see how much data I've left or how many calls I've made etc on my dashboard online. It looks like perhaps I'm into a new contract period and that's why I can't see it but I need to be able to keep…

12-07-2018 06:05PM

#1

Purple Mountain

Registered Users, Registered Users 2 Posts: 13,817 ✭✭✭✭

Join Date: January 2015

Posts: 13642

I'm mid cycle with my FMS broadband and landline package.
I have 100gb data per month FMS.
However for the last 2 days, I can't see how much data I've left or how many calls I've made etc on my dashboard online.
It looks like perhaps I'm into a new contract period and that's why I can't see it but I need to be able to keep an eye that I don't exceed the 100gb this month.

To thine own self be true

0

Comments

#2 13-07-2018 10:52AM

eir: Sarah

Closed Accounts Posts: 375 ✭✭

Join Date: March 2018

Posts: 374

Hi Purple Mountain,

Can you try clearing your browser history and accessing this through a different internet browser and let me know if there is any change.

Thanks,

Sarah

0
#3 13-07-2018 12:55PM

Purple Mountain

Registered Users, Registered Users 2 Posts: 13,817 ✭✭✭✭

Join Date: January 2015

Posts: 13642

Thanks that has worked.

To thine own self be true

0
#4 16-07-2018 08:29AM

eir: Thomas

Closed Accounts Posts: 1,241 ✭✭✭

Join Date: December 2017

Posts: 1225

Purple Mountain wrote: »

Thanks that has worked.

Hi Purple Mountain ,

I'm glad to hear this has been resolved.

Thanks

Thomas

0