Huge bill arrived from Eir after contract was ended

tommyhayes1989 · 2018-07-10 08:12:01

I was issued with a huge bill, around €500, from Eir, after I ended the contract. I was assured by the Eir team that there would be no cancellation fees as they had made a serious error in my account. I have returned the equipment and everything

10-07-2018 08:12AM

#1

tommyhayes1989

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Join Date: January 2014

Posts: 133

I was issued with a huge bill, around €500, from Eir, after I ended the contract. I was assured by the Eir team that there would be no cancellation fees as they had made a serious error in my account. I have returned the equipment and everything

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#2 10-07-2018 08:50AM

eir: Thomas

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Join Date: December 2017

Posts: 1225

tommyhayes1989 wrote: »

I was issued with a huge bill, around €500, from Eir, after I ended the contract. I was assured by the Eir team that there would be no cancellation fees as they had made a serious error in my account. I have returned the equipment and everything

Hi tommyhayes1989 ,

I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused.

Please feel free to PM me your full name and account number, I would be happy to look into this for you.

Thanks

Thomas

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