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Save text and whatsapp messages doing factory reset

  • 05-07-2018 12:07PM
    #1
    clfy39tzve8njq
    Closed Accounts Posts: 597 ✭✭✭


    Hi I want to do a factory reset on a Samsung phone. What's the easiest way to save text and whatsapp messages if any. Thanks.


Comments

  • #2
    Borderfox
    Registered Users, Registered Users 2 Posts: 10,265 ✭✭✭✭Borderfox


    Whatsapp you can backup to google drive and I use super backup for text/call logs/contacts. Pictures I have on a sd card


  • #3
    GBX
    Registered Users, Registered Users 2, Paid Member Posts: 12,133 ✭✭✭✭GBX


    As above back up all your whatsapp to google drive - https://faq.whatsapp.com/en/android/28000019/?category=5245251


  • #4
    [Deleted User]
    Posts: 12,548 ✭✭✭✭ [Deleted User]


    Samsung have their own backup option for messages etc

    Settings > cloud and accounts > backup and restore > Samsung Account > back up data.

    You should be using the cloud for all of your photos (Google Photos/Dropbox/OneDrive whatever).


  • #5
    clfy39tzve8njq
    Closed Accounts Posts: 597 ✭✭✭clfy39tzve8njq


    Thanks for the fast response lads. You're dealing with a tech virgin so bear with me. There's no room on the phone so can I back up to a lap top. There's also Viber messages can these be saved.
    It's not my phone so how likely am I to make a bags of this :-)
    A link to a tutorial would be great if such exists. I've tried googling but ended up more confused.


  • #6
    GBX
    Registered Users, Registered Users 2, Paid Member Posts: 12,133 ✭✭✭✭GBX


    Viber messages can be saved also https://support.viber.com/customer/portal/articles/2810857-back-up-and-restore-viber-messages-#back-up-messages
    Just follow the steps. They are not too intensive, you'll be grand :D


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