Advertisement
Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
If we do not hit our goal we will be forced to close the site.

Current status: https://keepboardsalive.com/

Annual subs are best for most impact. If you are still undecided on going Ad Free - you can also donate using the Paypal Donate option. All contribution helps. Thank you.
https://www.boards.ie/group/1878-subscribers-forum

Private Group for paid up members of Boards.ie. Join the club.

Silvercrest / Lidl warranty

  • 10-06-2018 06:37PM
    #1
    masterboy123
    Registered Users, Registered Users 2 Posts: 6,189 ✭✭✭


    We bought a food chopper today from Lidl, says silvercrest on it. Cashier said bill is the warranty. But it doesn't say how long is the warranty, I checked if I can activate warranty online but nothing comes up.

    Anyone familiar with Silvercrest warranty?


Comments

  • #2
    Harika
    Registered Users, Registered Users 2 Posts: 4,608 ✭✭✭Harika


    masterboy123 wrote: »
    We bought a food chopper today from Lidl, says silvercrest on it. Cashier said bill is the warranty. But it doesn't say how long is the warranty, I checked if I can activate warranty online but nothing comes up.

    Anyone familiar with Silvercrest warranty?

    Flyer says three years.


  • #3
    masterboy123
    Registered Users, Registered Users 2 Posts: 6,189 ✭✭✭masterboy123


    3 years, awesome!!!

    So I just keep the receipt? Is there online site where I need to register the device?


  • #4
    masterboy123
    Registered Users, Registered Users 2 Posts: 6,189 ✭✭✭masterboy123


    Thanks a lot.
    Happy Sunday :)


  • #5
    masterboy123
    Registered Users, Registered Users 2 Posts: 6,189 ✭✭✭masterboy123


    Hi All,

    The rubber gasket broke into 2 pieces today from the smoothie jar. Pic attached:

    s25n5g.jpg

    Product used few times only and less than a month old. Do you think they can provide extra rubber? Who do I contact please? It's upsetting to see this :(


  • #6
    L1011
    Registered Users, Registered Users 2 Posts: 74,064 ✭✭✭✭L1011


    There should be a phone number in the manual, however something that new they are likely to just refund you (in store).


  • Advertisement
  • #7
    masterboy123
    Registered Users, Registered Users 2 Posts: 6,189 ✭✭✭masterboy123


    Ok cool. Will ring them tomorrow. I am hoping if they can provide replacement as the machine is good. Rather than refunding.
    L1011 wrote: »
    There should be a phone number in the manual, however something that new they are likely to just refund you (in store).


  • #8
    L1011
    Registered Users, Registered Users 2 Posts: 74,064 ✭✭✭✭L1011


    For their power tools etc that are expected to have wear components and replacement parts, their service partner is quite good at parts.

    For a cheaper consumer item I suspect it'll be a refund.


  • #9
    masterboy123
    Registered Users, Registered Users 2 Posts: 6,189 ✭✭✭masterboy123


    This product was in the range of 30 euros. So I think it's a refund. I will request for a replacement of possible. I will update you soon.
    L1011 wrote: »
    For their power tools etc that are expected to have wear components and replacement parts, their service partner is quite good at parts.

    For a cheaper consumer item I suspect it'll be a refund.


  • #10
    masterboy123
    Registered Users, Registered Users 2 Posts: 6,189 ✭✭✭masterboy123


    Update:

    Went to Lidl store and told the issue. They said they don't have new blenders and refunded whole amount back.

    Will get Ninja chopper tomorrow.


  • #11
    fritzelly
    Registered Users, Registered Users 2, Paid Member Posts: 18,459 ✭✭✭✭fritzelly


    Lidl are one of the best companies for no hassle refunds/repairs period
    Not had to return many things but never an hassle


  • Advertisement
  • #12
    Xterminator
    Registered Users, Registered Users 2 Posts: 4,831 ✭✭✭Xterminator


    they replaced a desk fan for me last week, with no receipt.

    It was still in stock, so no quibble, replacement handed out.


  • #13
    masterboy123
    Registered Users, Registered Users 2 Posts: 6,189 ✭✭✭masterboy123


    I got full refund without hassle for the chopper.

    This time I got Ninja chopper which is more sturdy.


Advertisement