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Installed an SSD in my laptop, now it won't install new OS

2»

Comments

  • #32
    user1842
    Registered Users, Registered Users 2 Posts: 1,124 ✭✭✭user1842


    I would think your SSD is not being detected by Windows.

    Is it appearing in the BIOS as a detected drive (giving the model number etc)?


  • #33
    NIMAN
    Registered Users, Registered Users 2 Posts: 35,392 ✭✭✭✭NIMAN


    user1842 wrote: »
    I would think your SSD is not being detected by Windows.

    Is it appearing in the BIOS as a detected drive (giving the model number etc)?
    It is showing I think

    https://flic.kr/p/25CkWtE


    https://flic.kr/p/25CkWtE

    It's a 120gb drive, so I assume the fixed HDD is showing it.


  • #34
    NIMAN
    Registered Users, Registered Users 2 Posts: 35,392 ✭✭✭✭NIMAN


    And if I go into command prompt, it shows up as the c: drive ok, it tells me I have 111gb free, so surely it must be seeing it?


  • #35
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,146 ✭✭✭✭Alanstrainor


    Where did you get this Windows 10 disc? It sounds like it is not correct.

    Go to this link:

    https://www.microsoft.com/en-gb/software-download/windows10ISO

    Windows 10 home 64bit is the most likely option you need. You will also need the Microsoft media creation tool. For some reason all the links on Microsoft.com appear dead. But you can find it here:

    https://www.techspot.com/downloads/6734-windows-10-installation-tool.html

    You will need a USB that is around 8GB in size. This drive will be erased in this process, so you must take all your files off of it before proceeding.

    The tool is easy to use. Then take you USB, follow the same process on your laptop as you did with the DVD and select the boot device to be USB and follow the install instructions. You will need to format the SSD during this process, but this should be relatively obvious when installing.


  • #36
    NIMAN
    Registered Users, Registered Users 2 Posts: 35,392 ✭✭✭✭NIMAN


    I got the windows disc from a friend, it is an official disc ok.

    I think it was used for office pcs, is there any chance it is locked to his work pcs?


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  • #37
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,146 ✭✭✭✭Alanstrainor


    NIMAN wrote: »
    I got the windows disc from a friend, it is an official disc ok.

    I think it was used for office pcs, is there any chance it is locked to his work pcs?

    I doubt it. But I have a feeling that this is some kind of recovery disc, or something along that line. Not meant for a reinstall. Windows provides these files for free, so your best bet is to take it from there.

    Honestly, this process is super easy these days. All the trouble you have been going through is not the norm.


  • #38
    NIMAN
    Registered Users, Registered Users 2 Posts: 35,392 ✭✭✭✭NIMAN


    Cheers, appreciate the optimism!

    I will try downloading the files, see how I get on.
    Luckily I have another laptop to gain access to them!


  • #39
    user1842
    Registered Users, Registered Users 2 Posts: 1,124 ✭✭✭user1842


    NIMAN wrote: »
    It is showing I think

    https://flic.kr/p/25CkWtE


    https://flic.kr/p/25CkWtE

    It's a 120gb drive, so I assume the fixed HDD is showing it.

    What is: Micron C400 RealSSD mSATA (32GB)

    It looks like you already have an SSD?

    Thus you have two SSDs now. Windows may be trying to install on the 32GB one.

    Also Windows would have been installed on the 32GB SSD by Dell. So even if the secondary harddrive have up the ghost, Windows should have booted.


  • #40
    NIMAN
    Registered Users, Registered Users 2 Posts: 35,392 ✭✭✭✭NIMAN


    user1842 wrote: »
    What is: Micron C400 RealSSD mSATA (32GB)

    It looks like you already have an SSD?

    Thus you have two SSDs now. Windows may be trying to install on the 32GB one.

    The laptop originally was sold as a hybrid drive, so it looks like it had 32gb of flash and then a 500gb HDD, rather than a real hybrid drive.

    Just reading the front of the windows cd, it says " already installed on your computer. Use this disc only to reinstall the operating system on a Dell computer. This disc is not for the reinstallion of programs or drivers"

    So perhaps it's only for reinstall rather than full installation?


  • #41
    user1842
    Registered Users, Registered Users 2 Posts: 1,124 ✭✭✭user1842


    NIMAN wrote: »
    The laptop originally was sold as a hybrid drive, so it looks like it had 32gb of flash and then a 500gb HDD, rather than a real hybrid drive.

    Just reading the front of the windows cd, it says " already installed on your computer. Use this disc only to reinstall the operating system on a Dell computer. This disc is not for the reinstallion of programs or drivers"

    So perhaps it's only for reinstall rather than full installation?

    The you should install windows on the 32GB SSD drive. Use the 120GB as storage.

    In fact it was probably was not best idea to buy the 120GB SSD. Can you return it and get a much bigger spinning hardrive?

    As advised don't use your win10 CD, download windows 10 using the above links.


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  • #42
    TomOnBoard
    Registered Users, Registered Users 2 Posts: 5,109 ✭✭✭TomOnBoard


    At this stage, I think you need a dig-out from someone who's been through a couple of recovery/installs. There could well be a distribution on that 32GB ssd in a hidden partition. Someone needs to explore the partition table and really what you're trying to do through this forum may result in data being wiped. Take a step back, and get a bit of advice locally.


  • #43
    NIMAN
    Registered Users, Registered Users 2 Posts: 35,392 ✭✭✭✭NIMAN


    user1842 wrote: »
    The you should install windows on the 32GB SSD drive. Use the 120GB as storage.

    In fact it probably was not best idea to buy the 120GB SSD. Can you return it and get a much bigger spinning hardrive?

    You see I bought the SSD drive as I wanted the fastest possible drive.

    I had assumed the laptop contained a hybrid drive which died. I didn't realise it would have 32gb left.

    How would I go about selecting the 32gb drive to do the install on to?

    I'd prefer to keep the SSD rather than buy another spinner. There won't be much stored on this laptop, so don't need big storage. It was only 24.99 if you're thinking I could have got a spinner cheaper.


  • #44
    NIMAN
    Registered Users, Registered Users 2 Posts: 35,392 ✭✭✭✭NIMAN


    TomOnBoard wrote: »
    At this stage, I think you need a dig-out from someone who's been through a couple of recovery/installs. There could well be a distribution on that 32GB ssd in a hidden partition. Someone needs to explore the partition table and really what you're trying to do through this forum may result in data being wiped. Take a step back, and get a bit of advice locally.

    I know I'm a pain at this stage, but all my data is backed up, I can wreck all I want, nothing will be lost.


  • #45
    user1842
    Registered Users, Registered Users 2 Posts: 1,124 ✭✭✭user1842


    NIMAN wrote: »
    You see I bought the SSD drive as I wanted the fastest possible drive.

    I had assumed the laptop contained a hybrid drive which died. I didn't realise it would have 32gb left.

    How would I go about selecting the 32gb drive to do the install on to?

    I'd prefer to keep the SSD rather than buy another spinner. There won't be much stored on this laptop, so don't need big storage. It was only 24.99 if you're thinking I could have got a spinner cheaper.

    Honestly looking at the BIOS im not even sure the SSD you bought is working correctly as it is not showing any model information.

    You would not have got a spinner cheaper than 24.99 but 120Gb is not that much storage.

    My advice to you would be this:

    1. remove the SDD you bought
    2. see will the computer boot windows
    3. if not try to install windows using the download links and USB key
    4. if this does not work then there is a bigger issue with your PC

    If step 2 or 3 work then install the new SDD after windows is working.


  • #46
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,146 ✭✭✭✭Alanstrainor


    user1842 wrote: »
    The you should install windows on the 32GB SSD drive. Use the 120GB as storage.

    In fact it was probably was not best idea to buy the 120GB SSD. Can you return it and get a much bigger spinning hardrive?

    As advised don't use your win10 CD, download windows 10 using the above links.

    NO. Look, the OP is having trouble enough as is. Forget the 32GB drive, and just work on the 120GB SSD. Installing Windows on a 32GB partition is a pain in the hole after a while when files and programs get too large.

    OP. Just try and follow my steps from a few posts back and see how you fair. I bet it will go well. Forget the DVD you have.


  • #47
    TomOnBoard
    Registered Users, Registered Users 2 Posts: 5,109 ✭✭✭TomOnBoard


    I say again, get local help. Because that SSD is in there, it is likely that the laptop was originally set up using ISRT. It's not going to be a simple reinstall. ISRT drivers will be needed and I think this has gone beyond you, IMHO


  • #48
    user1842
    Registered Users, Registered Users 2 Posts: 1,124 ✭✭✭user1842


    TomOnBoard wrote: »
    I say again, get local help. Because that SSD is in there, it is likely that the laptop was originally set up using ISRT. It's not going to be a simple reinstall. ISRT drivers will be needed and I think this has gone beyond you, IMHO

    Probably a good idea at this stage as that SDD does change the situation.


  • #49
    NIMAN
    Registered Users, Registered Users 2 Posts: 35,392 ✭✭✭✭NIMAN


    Thanks all.
    Currently downloading on to a USB stick.

    I'll try to boot from there when it's finished, see what happens.

    If the SSD isn't working properly, how come when I go into command prompt, c: drive shows up as being there and showing correct gb size?


  • #50
    CatInABox
    Moderators, Computer Games Moderators, Recreation & Hobbies Moderators Posts: 10,883 Mod ✭✭✭✭CatInABox


    Personally, I'd sooner remove the old hard drive, it's clearly dead. I'd then move the SSD to the slot that it was in.


  • #51
    NIMAN
    Registered Users, Registered Users 2 Posts: 35,392 ✭✭✭✭NIMAN


    CatInABox wrote: »
    Personally, I'd sooner remove the old hard drive, it's clearly dead. I'd then move the SSD to the slot that it was in.

    That's already done.


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  • #52
    user1842
    Registered Users, Registered Users 2 Posts: 1,124 ✭✭✭user1842


    NIMAN wrote: »
    Thanks all.
    Currently downloading on to a USB stick.

    I'll try to boot from there when it's finished, see what happens.

    If the SSD isn't working properly, how come when I go into command prompt, c: drive shows up as being there and showing correct gb size?

    Its probably working but strange that it is not showing model information in the BIOS.


  • #53
    NIMAN
    Registered Users, Registered Users 2 Posts: 35,392 ✭✭✭✭NIMAN


    Sorry folks, I'm out.....still running into dead ends using the USB stick.
    Tried all options and combinations again, and getting nothing..

    Thanks for all the help.

    I'll hunt down some to fix it.


  • #54
    [Deleted User]
    Posts: 7,714 ✭✭✭ [Deleted User]


    NIMAN wrote: »
    Sorry folks, I'm out.....still running into dead ends using the USB stick.
    Tried all options and combinations again, and getting nothing..

    Thanks for all the help.

    I'll hunt down some to fix it.

    installing off a usb can be a pain anyway..id say this flash is what's causing the issue though..is there a way to disable it in the bios?..or set it way down the boot list?


  • #55
    TomOnBoard
    Registered Users, Registered Users 2 Posts: 5,109 ✭✭✭TomOnBoard


    I'd be fairly sure at this stage that it's ISRT related.


  • #56
    [Deleted User]
    Posts: 7,714 ✭✭✭ [Deleted User]


    Yeah,..was just gonna say that..see can you disable it in the bios..and see if you can change the other drive to legacy, or not raid anyway..turn off raid anywhere you can..

    Ahh..I think I went through a similar few days years ago, trying to get a Dell desktop going..


  • #57
    TomOnBoard
    Registered Users, Registered Users 2 Posts: 5,109 ✭✭✭TomOnBoard


    Why would you advise OP to switch off ISRT, assuming its in play?

    oK. This is going nowhere sensible. I'm out..


  • #58
    NIMAN
    Registered Users, Registered Users 2 Posts: 35,392 ✭✭✭✭NIMAN


    [Deleted User] wrote: »
    installing off a usb can be a pain anyway..id say this flash is what's causing the issue though..is there a way to disable it in the bios?..or set it way down the boot list?

    The 32gb flash wasn't showing up on the bootable options.


  • #59
    [Deleted User]
    Posts: 7,714 ✭✭✭ [Deleted User]


    Any joy?


  • #60
    NIMAN
    Registered Users, Registered Users 2 Posts: 35,392 ✭✭✭✭NIMAN


    Naw, gave up for now, life's too short for that much pain!

    I'm in no panic.


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