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Bounced Email

  • 18-05-2018 10:15AM
    #1
    Dulchie
    Registered Users, Registered Users 2 Posts: 209 ✭✭


    Why do some emails sent from via mail.vodafone.ie to eircom.net email addresses fail to deliver and are returned with the following message ?


    The following message to xxx@eircom.net was undeliverable.
    The reason for the problem:
    5.4.7 - Delivery expired (message too old) 554-'avas00 Cloudmark Gateway <213.233.128.43> IP rejected [Error Code 250]'


    I have altered the email recipient so as not to identify them.

    The failure message is only sent to me a few days later.


Comments

  • #2
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    Dulchie wrote: »
    Why do some emails sent from via mail.vodafone.ie to eircom.net email addresses fail to deliver and are returned with the following message ?


    The following message to xxx@eircom.net  was undeliverable.
    The reason for the problem:
    5.4.7 - Delivery expired (message too old) 554-'avas00 Cloudmark Gateway <213.233.128.43> IP rejected [Error Code 250]'


    I have altered the email recipient so as not to identify them.

    The failure message is only sent to me a few days later.
    Hi there Dulchie

    Thank you for getting in touch.

    If you're having any issues with your webmail, I would suggest clicking here where you will find all the help & support you need.  You will see on the lefthand side of the page, it says "Webmail Categories" and then select "Fix It"

    If this doesn't help I would suggest contacting our online web chat for technical support here
    or our direct line at 1890260260.  Alternatively, you can contact them at wmsupport@eir.ie from an alternate email address and they will be able to assist you

    -Kyle


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