Advertisement
Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
If we do not hit our goal we will be forced to close the site.

Current status: https://keepboardsalive.com/

Annual subs are best for most impact. If you are still undecided on going Ad Free - you can also donate using the Paypal Donate option. All contribution helps. Thank you.
https://www.boards.ie/group/1878-subscribers-forum

Private Group for paid up members of Boards.ie. Join the club.
Hi all, please see this major site announcement: https://www.boards.ie/discussion/2058427594/boards-ie-2026

Unable to access My Eir - problem persisting for one year and counting

  • 16-05-2018 08:14PM
    #1
    amjon.
    Registered Users, Registered Users 2 Posts: 403 ✭✭


    Has anyone else had serious issues accessing my Eir. We are being persistently over charged and have no way of checking our bundle usage throughout the month as access to our account is impossible through the My Eir portal.

    Is this something any other Eir customers have come across?


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    amjon. wrote: »
    Has anyone else had serious issues accessing my Eir. We are being persistently over charged and have no way of checking our bundle usage throughout the month as access to our account is impossible through the My Eir portal.

    Is this something any other Eir customers have come across?
    Hi amjon,

    I'm very sorry to hear of the issues you've been having.

    If you give our support team a call on 1901 they can have the issue looked into for you by our technical department.

    Thanks

    Thomas


Advertisement