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HKC

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Comments

  • Registered Users, Registered Users 2 Posts: 297 ✭✭stuartkee


    Did you change the remote user code ?



    quote="BenG;106506393"]Hi,

    I have the old panel and I setup a GSM Dialler and everything was working fine until I changed the User codes and usernames. Now when I go to go into Dialler menu, it won't go into it. It says that I have to add Read Status, Read Setup, Write Setup, Panel Control. These are all set to Yes under my name. Do I revert back to the original Pin for it to work. I'm not sure what I done for the Dialler menu not to open. Then it pops up that do I want to remove the dialler.


    Any Ideas?

    Ben.[/quote]


  • Registered Users, Registered Users 2 Posts: 29 BenG


    Hi,

    Yes changed that now, thanks. I'm getting the error message:
    "Digi Modem Card not Present"
    Can you remove it in the settings? If so how do I re-add it? Do I disconnect it and re-add it? Any help would be grateful.

    Thanks,
    Ben.


  • Registered Users, Registered Users 2 Posts: 29 BenG


    Hi,

    I have an old HKC panel and I setup a GSM Dialler and everything was working fine until I changed the User codes and usernames. Now when I go to go into Dialler menu, it says the following: "Digi Modem Card not Present"

    Can you remove it in the settings? If so, how do I re-add it? Do I disconnect it and re-add it? Any help would be grateful.

    Thanks,
    Ben.


  • Registered Users, Registered Users 2 Posts: 11 Bezuhov


    Hi all

    Not sure if I'm posting in the right place, but here goes.
    I've just upgraded from a securewatch 8/12 to a securewave 10270 system. Everything works as before, but when I try to add a gsm q card and select the menu item gsm/gprs, I just get the message "gsm not fitted". I've tried an alternative gsm q card and tried both serial ports without success. The SIM card is 2g (eir) and works in a phone. The status led on the card does not light at any time, while the main panel led is flashing normally. Any help with sorting this would be much appreciated.
    Reply


  • Registered Users, Registered Users 2 Posts: 29 BenG


    Hi,

    I have it sorted now, thanks.

    Ben


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