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TEXTRA - should I get charged by EIR using Textra?

  • 12-03-2018 05:40PM
    #1
    Registered Users, Registered Users 2 Posts: 37


    Anybody using Textra on PAYG? Is it meant to be free sending SMS?

    I started using Textra few months ago as the default SMS on Samsung phone. I am convinced, at the time my credit did not drop when using Textra to send SMS.

    I just noticed now that my credit drops by 15 cent with each SMS sent. Can somebody clarify if sending SMS should be free, not sure how Textra should work.

    Cheers


Comments

  • Registered Users, Registered Users 2 Posts: 542 ✭✭✭Lissavane


    aka7 wrote: »
    Anybody using Textra on PAYG? Is it meant to be free sending SMS?

    I started using Textra few months ago as the default SMS on Samsung phone. I am convinced, at the time my credit did not drop when using Textra to send SMS.

    I just noticed now that my credit drops by 15 cent with each SMS sent. Can somebody clarify if sending SMS should be free, not sure how Textra should work.

    Cheers
    Textra sends messages via SMS so they'll be treated the same as any other SMS message and charged accordingly.


  • Registered Users, Registered Users 2 Posts: 2,777 ✭✭✭sentient_6


    Sounds like a account issue with Eir.


  • Registered Users, Registered Users 2 Posts: 55,748 ✭✭✭✭Mr E


    Have you used up your free text allocation?


  • Registered Users, Registered Users 2 Posts: 19,108 ✭✭✭✭Del2005


    aka7 wrote: »
    Anybody using Textra on PAYG? Is it meant to be free sending SMS?

    I started using Textra few months ago as the default SMS on Samsung phone. I am convinced, at the time my credit did not drop when using Textra to send SMS.

    I just noticed now that my credit drops by 15 cent with each SMS sent. Can somebody clarify if sending SMS should be free, not sure how Textra should work.

    Cheers

    The features of Textra are free not the SMS.


    "All Textra features are free forever"

    There's no mention of free SMSs in the description.


  • Registered Users, Registered Users 2 Posts: 2,777 ✭✭✭sentient_6


    Even if they weren't free that would have nothing to do with your eir credit balance anyway.


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  • Registered Users, Registered Users 2 Posts: 37 aka7


    Thank you all for clarifying.
    There I was for a while happy I found the hidden treasure. I must have been with some plan with free SMS at the time when I did not get charged.


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