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Existing customer/ new contract problem

  • 08-03-2018 11:33PM
    #1
    lgpmoss
    Registered Users, Registered Users 2 Posts: 2 ✭


    Hi, 
    I have had a problem regarding a new contract and being mischarged on a number of points.
    I have been onto the customer service a number of times, I have been told the problem had been dealt with, only to find out it hasn't.
    Some help would be appreciated.

    Thank you.


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    lgpmoss wrote: »
    Hi, 
    I have had a problem regarding a new contract and being mischarged on a number of points.
    I have been onto the customer service a number of times, I have been told the problem had been dealt with, only to find out it hasn't.
    Some help would be appreciated.

    Thank you.
    Hi lgpmoss ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


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