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Change to package

  • 05-03-2018 04:39PM
    #1
    jspuds
    Registered Users, Registered Users 2 Posts: 468 ✭✭


    Hi

    I changed my package with Eir but still charged at the old price, can you please help?
    Also my Eir a/c is locked out can you please unlock.

    Thanks
    J


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    jspuds wrote: »
    Hi

    I changed my package with Eir but still charged at the old price, can you please help?
    Also my Eir a/c is locked out can you please unlock.

    Thanks
    J
    Hi jspuds ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • #3
    jspuds
    Registered Users, Registered Users 2 Posts: 468 ✭✭jspuds


    Thanks Thomas PM sent


  • #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    jspuds wrote: »
    Thanks Thomas PM sent
    I have received your PM and I will get back to you shortly.

    Thanks

    Thomas


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