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Eir / Open Eir

  • 11-01-2018 02:50PM
    #1
    recyclops
    Registered Users, Registered Users 2 Posts: 2,669 ✭✭✭


    HI guys

    Do Eir/ OpenEir communicate in any way shape or form and if so is it possible to get answers ? 

    thanks
    Recyclops


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    recyclops wrote: »
    HI guys

    Do Eir/ OpenEir communicate in any way shape or form and if so is it possible to get answers ? 

    thanks
    Recyclops
    Hi Recyclops,

    Would you like to PM me your full name and account number and ill have a look into this for you.

    Thanks

    Tracey


  • #3
    recyclops
    Registered Users, Registered Users 2 Posts: 2,669 ✭✭✭recyclops


    Hey tracey 

    i sent a reply through yesterday, i was speaking with adam back in october regarding this, i really just want to know how i can open a line of communication with open eir to get clarification.

    currently eir sales are disputing with open eir and KN technicians are stating so i have no idea whats happening


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    recyclops wrote: »
    Hey tracey 

    i sent a reply through yesterday, i was speaking with adam back in october regarding this, i really just want to know how i can open a line of communication with open eir to get clarification.

    currently eir sales are disputing with open eir and KN technicians are stating so i have no idea whats happening
    No problem. 

    I'll respond to your PM shortly. 

    Thanks 

    Tracey 


  • #5
    Andrew Jennings
    Registered Users, Registered Users 2 Posts: 1 ✭Andrew Jennings


    Hi All,

    Can anyone advise me regarding Eir sub-contractors, 
    We built a house in a house estate in North Dublin,
    we need Eir to connect to house to the mains,
    but after being in the eir store we are being told the subcontactors dont seem to want to do the job so they keep putting it off,
    what do we do?
    where do we complain to?
    who do we call?
    Eir customer care will not help/nor do they have any information about when our connection will happen,


  • #6
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Andrew Jennings wrote: »
    Hi All,

    Can anyone advise me regarding Eir sub-contractors, 
    We built a house in a house estate in North Dublin,
    we need Eir to connect to house to the mains,
    but after being in the eir store we are being told the subcontactors dont seem to want to do the job so they keep putting it off,
    what do we do?
    where do we complain to?
    who do we call?
    Eir customer care will not help/nor do they have any information about when our connection will happen,
    Hi Andrew Jennings, 

    Sorry to hear you have not received an answer in regard to getting your house set up on our network. 

    If you click on this link it will advise if fibre is available in your area and if it is not what the best service available to you is. 

    Grainne


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