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iPhone 5c turns off at 30%

  • 27-11-2017 02:54PM
    #1
    nc6000
    Registered Users, Registered Users 2 Posts: 3,466 ✭✭✭


    Can anyone suggest why an iPhone 5c would turn off once the battery gets to 30%?

    It seems to happen quite regularly but not while at home and connected to the wifi for some reason.


Comments

  • #2
    Sad Professor
    Registered Users, Registered Users 2 Posts: 22,714 ✭✭✭✭Sad Professor


    Usually means the battery is failing. If so it will get worse.

    When you connect to power after it turns off, does it come back at 30 percent?


  • #3
    nc6000
    Registered Users, Registered Users 2 Posts: 3,466 ✭✭✭nc6000


    Sad Professor wrote: »
    Usually means the battery is failing. If so it will get worse.

    When you connect to power after it turns off, does it come back at 30 percent?

    It comes back at 30 percent apparently. It's a refurbished unit purchased from Vodafone during the summer for my daughter after her SE went for a swim. Santa might be bringing her a new phone so I think I'll then send back the 5c to Vodafone as it came with a 12 month warranty.

    I'd return it now only she doesn't have a spare so I'll leave it another while.

    Thanks for the reply, I was wondering if there was anything I could do to fix it without sending it back.


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