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My account Can only login once after reset password

  • 04-10-2017 10:47AM
    #1
    ChLee
    Registered Users, Registered Users 2 Posts: 12 ✭


    Hi Support:

    My account can only login once after reset password,I need reset my password every time after logout. Help please!


Comments

  • #2
    Boards.ie: Mark
    Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    Hi ChLee, can I double check that you're logging in with your username rather than your e-mail address? What error message are you getting?

    How can I? User's guide to some features on the new site



  • #3
    ChLee
    Registered Users, Registered Users 2 Posts: 12 ✭ChLee


    Hi, I am using email address login. My bad, all good now. Thank you for help


  • #4
    ChLee
    Registered Users, Registered Users 2 Posts: 12 ✭ChLee


    Boards.ie: Mark wrote: »
    Hi ChLee, can I double check that you're logging in with your username rather than your e-mail address? What error message are you getting?
    Thank you for help, all good now. I am trying to use my email address login, my bad.


  • #5
    Boards.ie: Mark
    Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    It's been added as a suggestion that people can alternatively login with their e-mail address, as this happens fairly regularly.

    How can I? User's guide to some features on the new site



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