Hive Active Heating etc

I was just reading the terms and conditions https://www.bordgaisenergy.ie/docs/publications/Dual+Fuel+plus+Hive+Terms+and+Conditions+Final.pdf . There is only a €50 penalty for cancelling the 2 year contract with Bord Gais, and no mention of them taking back the Hive system.

I see the Bord Gais discounted rates drop after the first year of the contract. So you could in theory switch to another supplier after the first year and just pay Bord Gais €50?

The offer only comes with two zones (one heating and one water) and they charge €119 for additional zones. These only cost €90 on Amazon, can you buy additional zones yourself from Amazon and just add it to the system yourself after Bord Gais install? https://www.amazon.co.uk/Hive-HAH2PMZ-Multizone/dp/B018E1SHQU/

metricspaces wrote: »

I was just reading the terms and conditions https://www.bordgaisenergy.ie/docs/publications/Dual+Fuel+plus+Hive+Terms+and+Conditions+Final.pdf . There is only a €50 penalty for cancelling the 2 year contract with Bord Gais, and no mention of them taking back the Hive system.

I see the Bord Gais discounted rates drop after the first year of the contract. So you could in theory switch to another supplier after the first year and just pay Bord Gais €50?

The offer only comes with two zones (one heating and one water) and they charge €119 for additional zones. These only cost €90 on Amazon, can you buy additional zones yourself from Amazon and just add it to the system yourself after Bord Gais install? https://www.amazon.co.uk/Hive-HAH2PMZ-Multizone/dp/B018E1SHQU/

In case anyone else is interested, I heard back from Bord Gais:

* The customer owns the Hive equipment the minute it is installed.

* If the heating system has two zones then Bord Gais will only install a system with two zones i.e. you can't ask them to install a one zone system and add a second zone yourself afterwards.

pm1977x wrote: »

That's a killer, amazed they won't/can't unlink it.

Ya very frustrating. I don't understand what the problem is and why they can't do a factory reset like a Philips hub or an echo. They won't even ring the person that originally bought the product.

tandcapply wrote: »

Anyone heard of new deals for Hive etc with/out Boiler service?
Usually this time of the year they come out with such deals for Hive/EPH and etc?

Looking for simple programmer replacement to allow me to switch on/off remotely.

I got the hive through amazon and self installed recently. Standard two channel for downstairs and hot water and single channel for upstairs. Cost £148 for both and well worth it.

oinkely wrote: »

I got the hive through amazon and self installed recently. Standard two channel for downstairs and hot water and single channel for upstairs. Cost £148 for both and well worth it.

Do you have a link to the seller please?
Cheapest I see for 178GBP without multizone:
https://www.amazon.co.uk/Hive-Active-Heating-Install-Amazon/dp/B011B3J6B8/ref=sr_1_1?ie=UTF8&qid=1504643480&sr=8-1&keywords=hive+active+heating+and+hot+water

metricspaces wrote: »

What does two channel downstairs mean?

Do most boiler have three options/zones ?
1) Heat upstairs
2) Heat downstairs
3) Heat hot water

With this setup you need to buy an additional thermostat. So wondering how many zones you have as the base price on Amazon is £148 with only one thermostat included.

We have 3 zones, upstairs, downstairs,and Hot water.

Bought a hive two zone - for downstairs and hot water and a single zone - for upstairs

That gives two thermostats and one bridge.

The extra zone was £60 in an amazon prime sale and at the same time i bought a warehouse dual zone for £80. I had a new one in the basket but while considering it it went from 99 to 140 odd.

I decided that it was not worth it at that price but when i saw the warehouse one i figured i'd give it a shot.

The box had been opened but everything was there and worked fine.

Have it linked to Alexa now also and the voice control is a nice touch.

We use the remote activation for the hot water a lot. And will use it for the heating in the winter too. no more wasted heating on a timer when we forget to go home!

oinkely wrote: »

We have 3 zones, upstairs, downstairs,and Hot water.

Bought a hive two zone - for downstairs and hot water and a single zone - for upstairs

That gives two thermostats and one bridge.

The extra zone was £60 in an amazon prime sale and at the same time i bought a warehouse dual zone for £80. I had a new one in the basket but while considering it it went from 99 to 140 odd.

I decided that it was not worth it at that price but when i saw the warehouse one i figured i'd give it a shot.

The box had been opened but everything was there and worked fine.

Have it linked to Alexa now also and the voice control is a nice touch.

We use the remote activation for the hot water a lot. And will use it for the heating in the winter too. no more wasted heating on a timer when we forget to go home!

Wow, fantastic deal! I must keep an eye out. What did it cost to get it fitted?

I had initially intended on getting Hive free with one of the energy suppliers. But you had to sign up for a 2 year deal, discounted rates only for a year. So I worked it out that you'd be cheaper buying the Hive yourself and getting the cheapest rates on the market for gas/electricity.

I self installed and it was really quite easy (after some help from the plumbing forum here on boards). If you have a modicum of wiring ability and can follow the diagrams in the instructions it's not particularly difficult.

Replace your current controller with the two receivers, either remove the wired thermostats and join the wires together or just turn them up to the max setting and ignore. Plug in hub and follow the pairing instructions. That was what i had to do for my system anyway.

At some stage i might get an electrician to move the receivers from the current location (wall in the hallway - where the old heating control was) so that they are hidden in the press where the motorised valves are located. There was a serious mess of wiring there so i though best not interfere with that!

Had to call the install helpline in the UK to get the hub talking to the thermostats but the guy there was most helpful and had it all sorted in about 10 minutes.

I too wanted the remote boost function, though am loving the voice control through alexa too.

How much would you be expecting to pay an electrician to fit?

Is it just Bord Gais electricians that install in Ireland for people who buy with installation included?

Does anyone know if the electricians that install Hive for Bord Gais are employee's of Bord Gais or the work is subcontracted out?

Not sure, I think the guy who installed ours left it behind him for us to throw away or whatever.

tandcapply wrote: »

I think that he meant to ask if your man left the existing Thermostat on the wall, bypassing it or removed it from the wall or gave you a choice.

Yes, this is what I am wondering. Does anyone know?

I thought the Hive thermostat was wireless, to allow you place it anywhere?

I was thinking it ran off batteries and that there was no need for the installer to place the Hive thermostat at the same location as the existing thermostat.

metricspaces wrote: »

Yes, this is what I am wondering. Does anyone know?

I thought the Hive thermostat was wireless, to allow you place it anywhere?

I was thinking it ran off batteries and that there was no need for the installer to place the Hive thermostat at the same location as the existing thermostat.

Sorry, misunderstood. No, I didn't have a thermostat so it wasn't a factor. Yes, the Hive one is wireless (battery operated) and is on the wall in our hall, near the wifi router.

metricspaces wrote: »

So i could ask the installer to simply detach wires from existing thermostat and join up, and then leave existing thermostat on wall.

At least that way no need to go plastering the wall, plus if i decide to get rid of Hive I can easily move back to using old controller & thermostats.

if you are doing this you can just leave the old thermostat there turned all the way up to the max.