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Eircom.net e-mail not opening up on ipad and iphone

  • 28-08-2017 06:40AM
    #1
    Donkeygonads
    Registered Users, Registered Users 2 Posts: 194 ✭✭


    I'm getting an error message when i try to open up my eircom.net email on my apple devices ...." Cannot verify Server Identity.... The identity of 'webmail.eircom.net' cannot be verified by Mail ".... any ideas ?


Comments

  • #2
    sid40
    Registered Users, Registered Users 2 Posts: 74 ✭✭sid40


    I'm getting the same issue on my iPhone and Mac for the past three or four days. Not sure who to contact or is it a general problem with Eir?


  • #3
    soundsham
    Registered Users, Registered Users 2 Posts: 3,848 ✭✭✭soundsham


    sid40 wrote: »
    I'm getting the same issue on my iPhone and Mac for the past three or four days. Not sure who to contact or is it a general problem with Eir?

    Me also happens every once in a while usually starts when I try to return an email

    I deleted the email account and reset it on my iphone worked fine
    Next day(Sunday) same problem came up on the iPad
    Didn't go at it yet


  • #4
    sid40
    Registered Users, Registered Users 2 Posts: 74 ✭✭sid40


    That seems to have done the trick:)

    Thanks


  • #5
    jamesd
    Registered Users, Registered Users 2 Posts: 3,562 ✭✭✭jamesd


    Have the same issue here on an iPhone, deleted the account and recreated and it didn't fix it.


  • #6
    sid40
    Registered Users, Registered Users 2 Posts: 74 ✭✭sid40


    did you turn off the phone to reboot it after reinstating the account?


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  • #7
    jamesd
    Registered Users, Registered Users 2 Posts: 3,562 ✭✭✭jamesd


    Yes turned off / on and still the same - strange one.

    Checked the mail and password from the pc and working there.


  • #8
    Cushie Butterfield
    Registered Users, Registered Users 2 Posts: 1,862 ✭✭✭Cushie Butterfield


    If you switch Use SSL off it should work, but it's up to you if you want to do that.

    Settings- Mail- eircom email address- Advanced- Use SSL


  • #9
    jamesd
    Registered Users, Registered Users 2 Posts: 3,562 ✭✭✭jamesd


    Thanks guys - all sorted now.


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