Number26/N26 Mastercard/Account now for Irish Residents

KonFusion · 13-06-2017 12:10AM

Just been the victim of fraud. Looks like someone in the US has my card info. Locked the card etc, but really disappointed to discover that N26 don't have a 24 hour fraud line

Thankfully I noticed the push notification immediately.

twee1984 · 13-06-2017 12:16AM

Do they offer phone support?

ED E · 13-06-2017 12:16AM

Think you were skimmed or compromised online?

KonFusion · 13-06-2017 10:24AM

ED E wrote: »

Think you were skimmed or compromised online?

Skimmed. Should get my money back; I've to fill out a chargeback form for every transaction though and the bastards managed to make quite a few. Ordered a new card obviously.

It's a shame - I've been a big fan of N26 thus far, but my Irish bank would have spotted and flagged those transactions immediately. Rather disappointing.

Yggr of Asgard · 13-06-2017 10:53AM

As N26 is not available 24/7 outside their opening hours you can call Mastercard Emergency Services on 1-800-55-7378 and they will help you.

It's however surprising that their fraud logarithm did not pick up the unusual spending pattern and put a hold on it.

Zagato · 13-06-2017 02:03PM

I would have thought that they pay attention to if your card is being used in the same location as your phone pretty easily

Savman · 13-06-2017 02:20PM

Fred Swanson wrote: »

This post has been deleted.

Yep no problems in Spain last year.

Savman · 13-06-2017 02:25PM

KonFusion wrote: »

Just been the victim of fraud. Looks like someone in the US has my card info. Locked the card etc, but really disappointed to discover that N26 don't have a 24 hour fraud line

Thankfully I noticed the push notification immediately.

Were you in the states recently using the card or do you think it was skimmed in Ireland?

Had something similar happen a while back with a different card.

frostypants · 13-06-2017 05:15PM

Savman wrote: »

Yep no problems in Spain last year.

So you can use this instead of a credit card to hire a car in Spain? I just want to be 100% certain so I don't be stuck at the airport

Fred Swanson · 13-06-2017 06:52PM

This post has been deleted.

millhousegirl · 13-06-2017 07:12PM

KonFusion wrote: »

Just been the victim of fraud. Looks like someone in the US has my card info. Locked the card etc, but really disappointed to discover that N26 don't have a 24 hour fraud line

Thankfully I noticed the push notification immediately.

I was in London two weekends ago. I returned on the Monday. On Wednesday I got a push notification for Pizza chain based in London saying my payment failed because of 'insufficient funds'. The card balance was at virtually zero so no money left to process. Quite annoying though. I haven't cancelled or ordered a new one yet. Is there a charge?

pasquale83 · 14-06-2017 04:39PM

Savman wrote: »

Yep no problems in Spain last year.

they didn't take mine in Scotland a couple of weeks ago because "debit" is printed on the card.

Is it really a debit card or it can be recognised as a credit card?

pasquale83 · 14-06-2017 04:41PM

Savman wrote: »

Were you in the states recently using the card or do you think it was skimmed in Ireland?

Had something similar happen a while back with a different card.

had the same issues with a KBC debit card a couple of years ago.
the bank blocked immediately the transaction and the card and no money have been stolen.

the fraud service didn't work well though...

Elessar · 17-06-2017 02:42PM

I'm just back from the USA and can confirm the card seems to be coded as a credit card still. Even though it says debit, when paying for stuff I had to select debit or credit on the machines and each time it failed as a debit, but worked when I selected credit. Had a similar issue in an post recently where it was recognised as a credit card.

ED E · 17-06-2017 07:21PM

Elessar wrote: »

I'm just back from the USA and can confirm the card seems to be coded as a credit card still. Even though it says debit, when paying for stuff I had to select debit or credit on the machines and each time it failed as a debit, but worked when I selected credit. Had a similar issue in an post recently where it was recognised as a credit card.

Assume that's the regular not the black yeah?

Elessar · 17-06-2017 08:19PM

ED E wrote: »

Assume that's the regular not the black yeah?

Yep the regular card.

Bob24 · 19-06-2017 10:55AM

Elessar wrote: »

I'm just back from the USA and can confirm the card seems to be coded as a credit card still. Even though it says debit, when paying for stuff I had to select debit or credit on the machines and each time it failed as a debit, but worked when I selected credit. Had a similar issue in an post recently where it was recognised as a credit card.

Its definilty recognised as a debit MasterCard at most places in Ireland including the couple of An Post locations I've used it at (it used to be an issue in the past).

It don't know about the US, but in the case of An Post it's most likely that their terminals didn't support debit MasterCard before and have now been updated to do so (but not all of them it seems).

Fred Swanson · 19-06-2017 10:59AM

This post has been deleted.

lehe8707 · 20-06-2017 08:50PM

Savman wrote: »

Were you in the states recently using the card or do you think it was skimmed in Ireland?

Had something similar happen a while back with a different card.

Well PTSB never noticed mine. a charge for 2 grand on a usa ticket site. And the trasnaction went through.... even though i only had a 500EUR OD facility.

prmcnamara · 23-06-2017 12:25PM

Is there any news on when Android Pay is coming to N26? What's taking it so long?

Bob24 · 23-06-2017 01:41PM

prmcnamara wrote: »

Is there any news on when Android Pay is coming to N26? What's taking it so long?

If I am not mistaken the only mobile payment announcement they have made is their plan to introduce Apple Pay in Italy in the coming months.

Fairly disappointing for what is meant to be a cool start-up bank which is only mobile based and which is meant to offer newer technology and better reactivity compared traditional banks.

Fred Swanson · 23-06-2017 02:11PM

This post has been deleted.

cefh17 · 23-06-2017 02:12PM

Fred Swanson wrote: »

This post has been deleted.

€10 I believe

Bob24 · 23-06-2017 04:24PM

Yes, it is listed here: https://docs.n26.com/legal/small/en/account-pricelist-latest.pdf

bertie4evr · 26-06-2017 11:39AM

N26 Insurance coming soon*

*Germany only, like everything else new :rolleyes:

cefh17 · 26-06-2017 11:53AM

Has anybody had any luck signing up to Energia with N26? I'm hit with the bulls*it 'ROI only' on the DD details

jester77 · 26-06-2017 12:00PM

bertie4evr wrote: »

N26 Insurance coming soon*

*Germany only, like everything else new :rolleyes:

Oh nice

I've over a dozen insurances, hard to keep track of them all. The robo-advisor solution sounds too good to be true.... I can't wait to check it out and see what it can deliver. This could be the tipping point feature they need to truly break into the mass market.

Bob24 · 26-06-2017 12:16PM

bertie4evr wrote: »

*Germany only, like everything else new :rolleyes:

Yes the focus seems to be more on rolling-out new services in Germany that deploying existing ones elsewhere or fixing existing issues :-s

Suckit · 27-06-2017 04:05PM

Did everyone give them their PPS number?

lehe8707 · 27-06-2017 04:18PM

Suckit wrote: »

Did everyone give them their PPS number?

I did.... I didnt see a reason not to...

I have been using it quite a while now. I even have my salary paid directly in. I use the Black service.

Number26/N26 Mastercard/Account now for Irish Residents

Comments