Change of address

amybourke1 wrote: »

I need to change my postal address but says I have to activate my mobile phone but I won't be able to receive post to my old address so can't activate my mobile phone and therefore can't change my address??
Any ideas what I can do?

KC161 wrote: »

Same issue here.

Hi Amy and KC161, 

Thanks for your posts. 

When you are unable to use the 365 Online method to change your address, please fill in a Change of Contact Details form and post this back to us. You can find this form to download and print here. 

Please let us know if we can help with any other query.

Thanks, 
Sarah

KC161 wrote: »

Bank of Ireland: Sarah wrote: »

amybourke1 wrote: »

I need to change my postal address but says I have to activate my mobile phone but I won't be able to receive post to my old address so can't activate my mobile phone and therefore can't change my address??
Any ideas what I can do?

KC161 wrote: »

Same issue here.

Hi Amy and KC161, 

Thanks for your posts. 

When you are unable to use the 365 Online method to change your address, please fill in a Change of Contact Details form and post this back to us. You can find this form to download and print here. 

Please let us know if we can help with any other query.

Thanks, 
Sarah

Over the phone is much more simple.

The Bank of Ireland really are driving customers away with their stupid policies.

Bye Bye BOI after 15 years.

Hi KC161, 

We're sorry to hear that you wish to close your account with us and do hope you change your mind. I'm afraid to update your address it's necessary to update this online or to fill in the postal form I mentioned above. We'll certainly forward your feedback here to the relevant team. 

Thanks,
Sarah