Remove old credit card from Online Banking

15YemenRoad · 2017-02-27 19:53:42

Hi, I reported my credit card as stolen last week and have received my replacement card, and set this up on my online banking. Could you please tell me how I remove the old credit card from my online banking screen? I don't see an option for this. Thanks in advance

27-02-2017 07:53PM

#1

15YemenRoad

Registered Users, Registered Users 2 Posts: 44 ✭

Join Date: August 2016

Posts: 38

Hi,

I reported my credit card as stolen last week and have received my replacement card, and set this up on my online banking. Could you please tell me how I remove the old credit card from my online banking screen? I don't see an option for this.

Thanks in advance

0

Comments

#2 28-02-2017 11:45AM

Bank of Ireland: Elaine

Closed Accounts Posts: 1,367 ✭✭✭

Join Date: October 2013

Posts: 1360

Good Morning 15YemenRoad,

Thanks for getting in contact with us here on Boards.ie.

To remove your old card details from your 365Online viewing profile, please submit this request via the 'Ask a question' option on the Service Desk. Once receive, this will be processed automatically and your old card number will disappear.

I hope this helps and if you need anything else, please let me know.

Thanks,
Elaine

0