How do I view credit card statement?

clogher71 · 26-02-2017 08:30PM #1

Hi

I used to be able to view previous credit card statements on my 365, but now I am only able to see the ones in my current billing period, am I missing a setting or something?

Bank of Ireland: Elaine · 27-02-2017 11:32AM

Good Morning clogher71,

Thank you for getting in touch with us here on Boards.ie.

Can I ask if you've changed or moved to a different credit card product recently as this can affect estatement viewing?

Thanks, Elaine

clogher71 · 27-02-2017 01:25PM

Bank of Ireland: Elaine wrote: »

Good Morning clogher71,

Thank you for getting in touch with us here on Boards.ie.

Can I ask if you've changed or moved to a different credit card product recently as this can affect estatement viewing?

Thanks, Elaine

Hi Elaine,

No, no chance in my account details, last change was when boi stopped using visa and issued new mastercard.

Bank of Ireland: Elaine · 27-02-2017 02:46PM

Thanks clogher71,

To have this investigated by our support team, please send a secure email via the Service Desk on 365Online. One of our dedicated representatives can check your settings for online to help resolve this for you.

Thanks again,
Elaine

clogher71 · 27-02-2017 03:00PM

Bank of Ireland: Elaine wrote: »

Thanks clogher71,

To have this investigated by our support team, please send a secure email via the Service Desk on 365Online. One of our dedicated representatives can check your settings for online to help resolve this for you.

Thanks again,
Elaine

Ok Elaine, will do that, thanks.

How do I view credit card statement?

Comments