Credit Card Statements not showing on Business Online Account

phantom60 · 2017-02-16 21:36:06

Hi, There are 2 Credit Card Accounts on my Business Online Account. There is no problem with one of them. However, with the other one I can only see current month transactions. I can't see previous months transactions/statements. This has only happened in the last week because I downloaded some statements on Feb 7th. Can…

16-02-2017 09:36PM

#1

phantom60

Registered Users, Registered Users 2 Posts: 199 ✭✭

Join Date: November 2008

Posts: 167

Hi,

There are 2 Credit Card Accounts on my Business Online Account.

There is no problem with one of them.
However, with the other one I can only see current month transactions.
I can't see previous months transactions/statements.
This has only happened in the last week because I downloaded some statements on Feb 7th.
Can you advise/help please.

Thanks.

0

Comments

#2 17-02-2017 11:16AM

Bank of Ireland: Elaine

Closed Accounts Posts: 1,367 ✭✭✭

Join Date: October 2013

Posts: 1360

Good Morning phantom60,

Thank you for getting in touch with us here on Boards.ie.

Without actually reviewing the account itself, we would be unable to give a definitive as to why this is happening. However, if you'd like to contact our Business Online Help desk here goo.gl/nVsdZl a representative will be happy to investigate this for you and resolve any irregularity's showing.

Thanks,
Elaine

0