RTE Player Issues/Troubleshooting - Post Here Only

lertsnim · 17-07-2016 05:35PM

homenotaway wrote: »

Playing on Chrome for me as we speak. Dreadful picture, can't even make out the score at times not that it matters much at this point!

The picture was more than adequate for me so it must be something your end that caused that picture problem.

lukin · 17-07-2016 05:47PM

Seems to have been a general issue:
http://www.balls.ie/gaa/rtes-plan-to-stream-the-connacht-final-online-did-not-exactly-go-to-plan/340019
I gave up on it eventually.

mfmxtry · 17-07-2016 06:09PM

Roscommon Galway did not play on Windows 7 Internet explorer or chrome. RTE.ie worked fine in the past on that computer.
I then tried another computer on Ubuntu with Firefox and it played fine. The Windows 7 computer has a better graphics card.
Very strange.

SarahBM · 18-09-2016 09:58PM

Sorry of this has been asked before but is there a way to use the RTÃ‰ player app on my phone to chromecast to my telly?

Niall_76 · 06-11-2016 04:33PM

Watching the fai cup final and the RT player keeps jumping back a few seconds and replaying the few seconds and then skips a few seconds moments later.

Anyone else having this issue?

thomas anderson. · 07-02-2017 11:34AM

Download google home to mirror phone screen, then open rte player and play content

the RTE is shockingly bad though and the quality is terrible

The Black Oil · 11-02-2017 08:26PM

LG TV app and XBox app both freezing. :mad:

InTheTrees · 20-02-2017 01:42PM

Twice in the last week i've attempted to connect with RTE Player to watch the news.

Each time it is completely unwatchable. Buffering every five seconds. What the hell is wrong and why is rte incapable of providing a usable service? Its so frustrating and just sadly provincial. Why does it have to be rte who are so useless?

I stream BBC and France24 easily. They seem to be able to provide a usable service. How hard can it be for rte to do the same?

And does anyone from rte ever actually read this thread do you think?

Outlaw Pete · 21-02-2017 07:57PM

Same here.

Been trying to watch a two minute clip in their archive and the dreaded spinning circle every few seconds...

Tried different browsers. Updated flash. Same crap. Meanwhile I can watch HD films on Netflix no bother.

It's infuriating. Never known another website which such poor streaming reliability.

mjv2ydratu679c · 22-02-2017 02:08PM

Outlaw Pete wrote: »

It's infuriating. Never known another website which such poor streaming reliability.

Same as. Maybe if they invested a bit more of their revenue into tech rather than certain presenters salaries they might have a player that doesn't resemble a 1990's website.

froog · 23-02-2017 11:19PM

****ing hell have they still not fixed this steaming pile of dung? how many years has it been?

Niall_76 · 26-02-2017 09:35PM

Jeffrey Refined Wiring wrote: »

Same as. Maybe if they invested a bit more of their revenue into tech rather than certain presenters salaries they might have a player that doesn't resemble a 1990's website.

They put all their budget into blocking VPNs from working on the site.

Thargor · 28-02-2017 07:32PM

TV3 player is every bit as rubbish, 50/50 if it will crash, some videos just refuse to load, all ads perfect and present every time of course though.

Its just the Irish way, I often felt embarrassed directing international customers to Irish websites in my old job, the websites are always shoddy and half broken, same for Irish apps.

Marc_C · 12-06-2017 01:02PM

I notice that most previous answers were years ago, but this is still the only solution to using this available at the moment.

I cannot comment on the IOS version of the Player, but the Android version remains completely unusable.

However the XL Player, which I cannot post the link for, still plays perfectly for me on Chrome, unlike the current default which mistakenly keeps telling me I have an AdBlocker installed. I do not., I suspect it is reacting to Google's checking of feeds.

spix · 27-06-2017 04:57PM

Got 2 Samsung smart tv's. 1 is a 2016 model and other 2017, both on latest firmware. RTE player will not start on the 2016 model, anyone else got this issue?

Riesen_Meal · 27-06-2017 05:04PM

spix wrote: »

Got 2 Samsung smart tv's. 1 is a 2016 model and other 2017, both on latest firmware. RTE player will not start on the 2016 model, anyone else got this issue?

Just checked the 2 of them I have here, 1 from 2016 and the 4K from 2017 both are working just fine, I'm hardwired with homeplugs...

Sometimes they both are capable of the odd shítfest and stuff doesn't load but I assume they are mainly firmware issue's that cause them and are usually sorted quick enough....

Did you try and hold the ok button over the app itself and see was there any updates available from the smart hub?

Actually checked was the live feed working also and it's fine...

spix · 27-06-2017 05:32PM

Fieldog wrote: »

Just checked the 2 of them I have here, 1 from 2016 and the 4K from 2017 both are working just fine, I'm hardwired with homeplugs...

Sometimes they both are capable of the odd shítfest and stuff doesn't load but I assume they are mainly firmware issue's that cause them and are usually sorted quick enough....

Did you try and hold the ok button over the app itself and see was there any updates available from the smart hub?

Actually checked was the live feed working also and it's fine...

Went to apps section and there was an option to reinstall which fixed it

DeepBlue · 28-06-2017 12:52PM

RTE Player won't resume after an ad break on our Samsung TV.

So watching a show goes like this:

Select show
click play
watch 2 mins or so of ads
show starts.
Show gets to ad break somewhere in the middle of the show
Ads play for about two minutes
Show stops
click play again
another 2 minutes of f&(*^(%"$ing ads
show starts again at the beginning of the show

The only workaround I've found is to skip forward to the section past the ad break and continue from there.
Anyone else experience this and know of a fix?

Checkmate19 · 06-10-2017 08:26PM

Is it my internet or is rte player shocking. Watching match tonight and its totally blurred. Never a problem streaming anything else.

theteal · 06-10-2017 08:27PM

I'm watching it too. T'is sh!te. Pixelled to fcuk

Checkmate19 · 06-10-2017 08:28PM

Yeah and they where trying to up the license fee because of streaming. Total and utter fukkking jokers rte are.

lertsnim · 06-10-2017 08:32PM

fukk fukk fukk fukk

Atlantic Dawn · 06-10-2017 08:32PM

It's generally brutal on any high demand show. 7.1% of the licence fee goes on The Orchestra and a paltry 2.6% goes towards online services, what a bloody joke of an organisation, they then go waffling about modernising.

original?width=630&version=3502480

https://www.thejournal.ie/rte-losses-2016-2-3502547-Jul2017/

Checkmate19 · 06-10-2017 08:41PM

Total and utter plonkers. And i say again trying to get extra money a while back because they had a player. A player that does not work just like the rest of the defunct organisation. The sooner the better they get whats coming to them and they are reduced in size and have to compete in the real world. At least the bbc produce some or there own stuff. All rte is a gravy train. Full of overpaid nobody's.

theteal · 06-10-2017 09:03PM

It looks like I'm playing a game on the Atari 2600, ffs!

Checkmate19 · 06-10-2017 09:04PM

Lol. Its like the commodore 64. Or sensible soccer.

Checkmate19 · 06-10-2017 09:05PM

But we should still more or even double because rte provide such a good modern service. LOL TOTAL JOKERS.

Mrcaramelchoc · 06-10-2017 10:44PM

works well for me..........most of the time

ikeano29 · 06-10-2017 10:56PM

Rte player is a joke. Could they not get rid of a few programmes on the telly. Late late show be first to go. Bring in some younger people with new ideas and pay them much less for more quality. Tubbridy is a waste of space.
Actually sick of paying for this ****e every year. Watch rte around once every 3 weeks I'd say

Checkmate19 · 07-10-2017 12:37PM

Rte is not fit for purpose. Defunct organisation outdated and won't move with the times. And yet they want an increase to feed the gravy train. They are a bunch of overpaid and in general talent less ****.

RTE Player Issues/Troubleshooting - Post Here Only

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