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Booking.com prepayment refund?

  • 16-01-2017 08:49PM
    #1
    ryanch09
    Registered Users, Registered Users 2 Posts: 380 ✭✭


    Hi all,

    I reserved a few rooms for 10 people in a hotel in Majorca today. On reservation I was under the impression that my card wouldn't be charged and would only be needed to secure the reservation. This evening when I checked my internet banking I discovered I had been charged 20% of the total fee, which when booking for 10 people you can imagine is quite a large amount! I chose the free cancellation option when booking and have since cancelled that booking. I'm just wondering will I get that amount refunded? And how long does it usually take?

    Thanks


Comments

  • #2
    Atlantic Dawn
    Registered Users, Registered Users 2 Posts: 86,558 ✭✭✭✭Atlantic Dawn
    GDY151


    I'd say 5 working days or so.


  • #3
    JCX BXC
    Registered Users, Registered Users 2 Posts: 18,508 ✭✭✭✭JCX BXC


    Same thing happened me, but as opposed to 20%, it was the full amount!

    Owed to a few cash flow problems for a while!


  • #4
    cailinoBAC
    Registered Users, Registered Users 2 Posts: 1,113 ✭✭✭cailinoBAC


    Yeah, they are definitely getting sneakier as to what you pay up front. I had a thread about this back in October. Still use them, but not don't trust them the way I used to.


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