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Left cash in BOI ATM

03-01-2017 12:35PM

#1

rodneyTrotter.

Registered Users, Registered Users 2 Posts: 315 ✭✭

Join Date: November 2014

Posts: 304

Hi

I withdrew 60e yesterday but never picked it up out of the machine . Will the cash get back into my account automatically ?

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Comments

#2 03-01-2017 03:17PM

Bank of Ireland: Elaine

Closed Accounts Posts: 1,367 ✭✭✭

Join Date: October 2013

Posts: 1360

Good Afternoon rodneyTrotter.

Thank you for getting in contact with us here today.

When you make a withdrawal at an ATM and the notes are not collected and taken back into the machine, the debit on your account should correct itself one the ATM updates tonight.

If this does not happen, please send a secure email via the Service Desk under 'Ask a Question' while logged into 365Online. A representative can then raise an ATM retrieval request on your behalf to have this investigated further.

I hope this helps and thanks again for your post.

Elaine

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