Cannot top up anymore online using 365

maldini · 2017-01-03 10:14:21

Hi Anytime I have tried to top up online in the last week I am met with the following message : "Sorry. We are unable to process your Mobile Top Up request at present." Can anyone tell me why? thanks

03-01-2017 10:14AM

#1

maldini

Registered Users, Registered Users 2 Posts: 143 ✭✭

Join Date: July 2007

Posts: 125

Hi
Anytime I have tried to top up online in the last week I am met with the following message :
"Sorry. We are unable to process your Mobile Top Up request at present."

Can anyone tell me why?

thanks

0

Comments

#2 03-01-2017 10:44AM

Bank of Ireland: Elaine

Closed Accounts Posts: 1,367 ✭✭✭

Join Date: October 2013

Posts: 1360

Good Morning maldini,

Thank you for getting in contact with us here on Boards.ie.

You can top up your mobile credit on 365Online with Three Mobile, Vodafone and Meteor phones registered in the Republic of Ireland. You can do this in multiples of E10 from E10 to E50 and a maximum top up of E150 per working day. Please ensure that you are using the correct prefix for your service provider. If you're still experiencing difficulty, we would suggest that you contact your service provider to ensure that the top up service is operational for your device. For more information on this service please see here.

Thanks,
Elaine

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