Delay in opening up new account

skerry wrote: »

Hi,

I registered online for a new Bank of Ireland current account on Friday but still have not received any email notification of approval or otherwise.

The email said I should hear back in 2 business days and I need the account to progress my mortgage application.

Could you please check the status on this for me as I need to get the mortgage application in tomorrow and thought the account would be set-up at this point.

Thanks

Hi skerry,

Thanks for contacting us on Boards. 

Sorry to hear that you have not received any information regarding your new account application. If you would like to send us a private message here with your name and contact number we will request a representative to contact you about this. 
Please click on the link in my signature below this post to send a private message to us. (Please make sure that you have signatures set to display in your Boards settings).

Thanks,
Sarah

skerry wrote: »

Bank of Ireland: Sarah wrote: »

Hi skerry,

Thanks for contacting us on Boards. 

Sorry to hear that you have not received any information regarding your new account application. If you would like to send us a private message here with your name and contact number we will request a representative to contact you about this. 
Please click on the link in my signature below this post to send a private message to us. (Please make sure that you have signatures set to display in your Boards settings).

Thanks,
Sarah

Hi Sarah, I just had a call from a member of  the online team there to let me know that the count should be up and running tomorrow. Thanks for your help.

Glad to hear this skerry, please let us know if we can help with anything else! 
Sarah