Phone Banking

siobhan08 · 2016-12-13 12:57:39

Why is it so bloody hard to get talking a person rather than a machine when you ring 365? There is no option to just skip the crap and go to an agent. So bloody annoying :mad::mad:

13-12-2016 12:57PM

#1

siobhan08

Closed Accounts Posts: 443 ✭✭

Join Date: June 2008

Posts: 339

Why is it so bloody hard to get talking a person rather than a machine when you ring 365?
There is no option to just skip the crap and go to an agent. So bloody annoying :mad::mad:

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Comments

#2 13-12-2016 02:20PM

Bank of Ireland: Sarah

Closed Accounts Posts: 1,640 ✭✭✭

Join Date: January 2014

Posts: 1596

siobhan08 wrote: »

Why is it so bloody hard to get talking a person rather than a machine when you ring 365?
There is no option to just skip the crap and go to an agent. So bloody annoying :mad::mad:

Hi siobhan08,

Thanks for contacting us on Boards.

We're sorry to hear that you've had trouble speaking to a representative on the phone. If you can let us know what your query is in relation to we may be able to help? When calling BOI Direct on 0818 365 365 to speak with a representative you can select options 1, then options 1, the star * key then the option that relates to your query.

Thanks,
Sarah

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