What happened to my Callback?

jazzupulife wrote: »

Requested a call back from the mortgage team on Wens. Got a text to remind me on Thursday. 
WASTED and entire afternoon waiting for a call on Friday. 

Now, that might be how Craig David does business, but not me. 

Hi jazzupulife,

Thanks for your post.

I'm sorry to hear you did not receive a call back as requested. If you'd like to send us a private message, just click the link under my signature to do this, including your full name, phone number and how the call back was requested, we'll follow up with the team. If you could also advise when you'd like them to call we'll mention this to them.

Thanks
Tara