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Netsource DSL DOWN ???

  • 19-07-2003 10:06AM
    #1
    leonlafrite
    Registered Users, Registered Users 2 Posts: 363 ✭✭


    hi

    I got only 1-2 k connectivity (meaning nearly none) Saturday morning 9 am
    Done all relevant Troubleshooting no go
    anyone in the same situation...
    is there any contact for out of hour support ?
    :mad:


Comments

  • #2
    Ste-
    Registered Users, Registered Users 2 Posts: 4,751 ✭✭✭Ste-


    Mine was down last night but I hear now that it was schedueled.
    No probs this morning tho.


    http://www.netsource.ie/html/contact_us.html


    Don't think they'll be around till Monday morning tho.


  • #3
    BigEejit
    Registered Users, Registered Users 2 Posts: 3,738 ✭✭✭BigEejit


    Awwwww FECK ..

    I just ordered netsource thinking tht they had their problems sorted ...


  • #4
    bkehoe
    Registered Users, Registered Users 2 Posts: 2,152 ✭✭✭bkehoe


    Eircom are having fairly serious problems today with their ADSL anyway. I got up this morning to sub 5KB/sec on my Enhanced service, so I logged into the online support, and this is what they said:
    Tech Support Agent 2 : I'm afriad we are encountering a general slownessin connections on the dsl service accross the board today.

    Tech Support Agent 2 : Please be assured that the problem is not on your pc but that we care having this problem throughout the country.

    You : i see. do you know when everything will be back to normal?

    Tech Support Agent 2 : We hope to have everything solved by Monday

    If netsource is also slow, then its probably related to Eircom's problems....

    Brendan


  • #5
    El_MUERkO
    Registered Users, Registered Users 2 Posts: 759 ✭✭✭El_MUERkO


    I'm getting 52k a second download speed from blueyonder, I just signed on 2 minutes ago.


  • #6
    MrPinK
    Closed Accounts Posts: 1,502 ✭✭✭MrPinK


    Originally posted by BigEejit
    Awwwww FECK ..

    I just ordered netsource thinking tht they had their problems sorted ...
    Don't be so pessimistic :)


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  • #7
    leeroybrown
    Closed Accounts Posts: 7,562 ✭✭✭leeroybrown


    Apparrrently, Netsource customers in Galway City have been stuck on sub 1Kbyte/s rates all morning. The pings still seem fine tho.


  • #8
    Mthor5
    Registered Users, Registered Users 2 Posts: 231 ✭✭Mthor5


    netsource still banjaxed :/, took me an hour and half just to get on here to see if it was a netsource/eircom problem or my modem!
    is this affecting all netsource users?any1 know when itll be fixed?


  • #9
    El_MUERkO
    Registered Users, Registered Users 2 Posts: 759 ✭✭✭El_MUERkO


    It hasnt effected me all day, it must be a Galway area problem, maybe someone stuck a JCB into the fibre ring :eek:


  • #10
    JohnK
    Registered Users, Registered Users 2 Posts: 4,775 ✭✭✭JohnK


    I'm in Cork and its going fine for me.


  • #11
    flav0rflav
    Registered Users, Registered Users 2 Posts: 491 ✭✭flav0rflav


    Been messed up most of the afternoon, that I noticed.

    Real strange, pings are fine, and small packets in general, such as telnet seems ok, but data type sessions would die after a few large packets worth of data.

    As demonstrated by the fact that I'm on here, it would appear to be working again.

    ps. where would i find the eircom dsl tech support pages?


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