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Unable to pay Virgin Media bill online

13-09-2016 12:30PM

#1

Polo_Mint

Closed Accounts Posts: 2,504 ✭✭✭

Join Date: December 2014

Posts: 2421

Hi All

When I go to pay my Virgin Media bill online I get the following message attached,

Whats the news

0

Comments

#2 13-09-2016 01:39PM

Bank of Ireland: Elaine

Closed Accounts Posts: 1,367 ✭✭✭

Join Date: October 2013

Posts: 1360

Polo_Mint wrote: »

Hi All

When I go to pay my Virgin Media bill online I get the following message attached,

Whats the news

Good Afternoon Polo_Mint,

Thank you for contacting us here on Boards.ie.

We are sorry to here that you are experiencing difficulty processing this payment. In order to check what has happened, we would advise for you to contact BOI Direct on 0818 365 365 where one of our representatives can offer assistance. Alternatively, you can submit a query through the Ask a Question section of the Online Service Desk located on 365Online.

Apologies we couldn't be of further assistance here on Boards.

Thanks,
Elaine

0