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Unable to renew house insurance

  • 12-09-2016 03:17PM
    #1
    Higgsy
    Registered Users, Registered Users 2 Posts: 139 ✭✭


    Hi,  

    I have tried on 4 occasions since last Thursday to get through to your insurance customer care department to renew my policy.  I have hung up after waiting 15 minutes on hold.

    Is there another way I can renew my policy?

    Regards


Comments

  • #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Higgsy wrote: »
    Hi,  

    I have tried on 4 occasions since last Thursday to get through to your insurance customer care department to renew my policy.  I have hung up after waiting 15 minutes on hold.

    Is there another way I can renew my policy?

    Regards
    Hi Higgsy, 

    We're very sorry to hear that you have been unable to get through to the Home Insurance team. Please be assured that a representative will be with you as soon as possible when you call RSA to renew your policy. If you continue to have difficulty to get through to a representative however, please let us know here by providing your name and contact number in a private message and we will be happy to help you. 

    Thanks, 
    Sarah


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