VW 1.4tsi timing chain cost?

Stallingrad · 13-08-2016 07:20PM #1

Think mine is on the way out, 2011 Passat with 85k. Can anyone give an indication of main dealer v Indy prices to have the job done right?

SteelyDanJalapeno · 13-08-2016 07:21PM

Stallingrad wrote: »

Think mine is on the way out, 2011 Passat with 85k. Can anyone give an indication of main dealer v Indy prices to have the job done right?

Got mine done with main dealer 1200 euro

Stallingrad · 13-08-2016 07:31PM

Was there any good will from VW, heard there may be as car is under 5 years old?

Stallingrad · 13-08-2016 07:32PM

Full VW service history from new, with the dealer I bought the car from.

George Dalton · 13-08-2016 07:37PM

€750 would be about the going rate for an independent garage.

Stallingrad · 13-08-2016 07:48PM

Roger Mellie Man on the Telly wrote: »

No, it's a scheduled service item.

Really? Thought it is more a poor design, hence the stretching, pretty well documented.

George Dalton · 13-08-2016 07:50PM

It's not a scheduled service item.

What symptoms are you seeing that makes you think the chain needs to be replaced?

Stallingrad · 13-08-2016 07:53PM

There's a distinct rattle from that end of the engine, wasn't there until very recently, most noticeable when cold. Audible from in the car too. As you know that engine is very smooth and quiet so it's quite noticeable. Could it be something else?

George Dalton · 13-08-2016 07:55PM

Water pump most likely.

Roger Mellie Man on the Telly · 13-08-2016 08:03PM

Sorry, I was thinking of a timing belt.

jca · 13-08-2016 08:06PM

I got the water pump done on mine recently €300 with main dealer. It's kind of a grumbly growling noise more than a rattle.

Toyotafanboi · 13-08-2016 08:09PM

Does it have a VW service history?

George Dalton · 13-08-2016 08:13PM

€300 is mad money. The pump itself is €35 ex vat from the dealer and it's less than an hour to change it. You'd be looking at €150 max including a new auxiliary drive belt if you went the independent route.

Stallingrad · 13-08-2016 08:17PM

Toyotafanboi wrote: »

Does it have a VW service history?

Yes.

Toyotafanboi · 13-08-2016 09:47PM

Do you still service with your dealer? If so i'd definitely push for goodwill from VW.

Jasper79 · 13-08-2016 09:50PM

Paid 550 recently for mine. 230 for kit and 320 for oil change and labour

jca · 14-08-2016 12:52AM

George Dalton wrote: »

€300 is mad money. The pump itself is €35 ex vat from the dealer and it's less than an hour to change it. You'd be looking at €150 max including a new auxiliary drive belt if you went the independent route.

They had me over a barrel George, it had gotten distinctly noisier in the space of a few days and I had a 500km journey looming.

Stallingrad · 15-08-2016 09:22AM

Toyotafanboi wrote: »

Do you still service with your dealer? If so i'd definitely push for goodwill from VW.

Yes, and I will!

jca · 15-08-2016 11:34AM

Bring it to George and get it done properly. If mine gets rattly that's where it's going. Only I was tight for time I'd have gotten the water pump done by him too.

Stallingrad · 19-08-2016 01:59PM

Update on this.

The chain is rattling and VW are going to cover the full cost of the repair, parts and labour. I'm obviously happy and impressed that VW did the right thing here, well done VW.

I'm certain that the fact that the car has a full VW service history since new helped.

SteelyDanJalapeno · 19-08-2016 02:13PM

Fair play

Toyotafanboi · 20-08-2016 12:15AM

Good example of why paying a little extra at the main dealer for servicing can pay off.

2 years out of warranty and you got 100% parts and labour goodwill.

jca · 20-08-2016 01:04AM

Stallingrad wrote: »

Update on this.

The chain is rattling and VW are going to cover the full cost of the repair, parts and labour. I'm obviously happy and impressed that VW did the right thing here, well done VW.

I'm certain that the fact that the car has a full VW service history since new helped.

That's a fantastic result. That's why I'm sticking with the main dealer for servicing too. Is your engine the 122 bhp single turbo?

Stallingrad · 20-08-2016 10:48PM

jca wrote: »

That's a fantastic result. That's why I'm sticking with the main dealer for servicing too. Is your engine the 122 bhp single turbo?

That's the one.

Stallingrad · 23-08-2016 11:22AM

Update on this.

VW covered the full cost of the repair. Seemingly if the car is under 5 years old with a FVWSH you are as well positioned as you can be. I made it clear to the dealer that I was aware of the fault with these chains, and expected VW to do the right thing as they had looked after the car since day 1. I would imagine it helped that I was well informed as to the nature of this problem.

While they had the car they noticed the water pump was weeping, so this and coolant was replaced and a VW basic service (oil/filter) was carried out as well. The car was presented spotlessly clean having been mini valeted inside and out. The cost for this work was €300.

I had a courtesy car for a few days.

I have to say I was very impressed with how this was handled, both by VW and in particularly the dealer and service advisor (Frank Keane Deansgrange). I've found them excellent on each occasion they have had the car. It's customer service like this that really builds loyalty with the customer, so well done VW.

23-08-2016 11:43AM

+1 for Frank Keane

VW 1.4tsi timing chain cost?

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