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I have been treated dreadfully by the Bank of Ireland.

08-08-2016 03:47PM

#1

BridODMcG

Registered Users, Registered Users 2 Posts: 1 ✭

Join Date: August 2016

Posts: 0

They seem to treat their customers with total disdain. Who can I talk to about this ?

2

Comments

#2 09-08-2016 10:10AM

Bank of Ireland: Sarah

Closed Accounts Posts: 1,640 ✭✭✭

Join Date: January 2014

Posts: 1596

BridODMcG wrote: »

They seem to treat their customers with total disdain. Who can I talk to about this ?

Hi Brid,

Thank you for contacting us on Boards.

We're very sorry to hear that you're unhappy with the service you received. If we can help with a query please let us know here, we will be happy to help as best we can. Should you wish to make a formal complaint about your experience, please see here for our Complaints Process.

Thanks,
Sarah

0
#3 09-08-2016 10:12AM

ednwireland

Registered Users, Registered Users 2, Paid Member Posts: 14,950 ✭✭✭✭

Join Date: October 2001

Posts: 14610

Ha welcome to boi we have a club account and the staff always give out when I pay money into the account.

Treating customers with disdain seems to be company policy.

I would never darken boi's doors otherwise.

My weather
https://www.ecowitt.net/home/share?authorize=96CT1F

0
#4 09-08-2016 10:43AM

FobleAsNuck

Registered Users, Registered Users 2 Posts: 801 ✭✭✭

Join Date: June 2014

Posts: 724

PermanentTSB will listen to all your complaints. No fees for anything either.

0