Virgin Media IP change

mantlemma · 22-07-2016 02:48PM #1

As an avid lad who plays a fair few PC games, I register for a few game communities websites also. This one website says my IP is blocked for spamming accounts. I rang UPC to go about an IP change and they advised that I turn the modem off, unplug the coax wire and reconnect everything. That didn't work.

Then they said they'd factory reset it from their end and after 15 minutes I'd be assigned a new IP.. that didn't work. What else can I do that will actually work? My IP is dynamic but I don't think it has ever changed.