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Personal Planner reminder item can't be deleted

Bard · 2003-01-06 16:30:05

There's an item in our "personal planner" section of the Sky Digital interactive interface. It's a Goosebumps program on Sky Box Office from many months ago. No-one in the family added it to the "personal planner" - it just always seemed to be there, and we can't delete it. Anything else that we actually add to the…

06-01-2003 4:30pm

#1

Bard

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There's an item in our "personal planner" section of the Sky Digital interactive interface. It's a Goosebumps program on Sky Box Office from many months ago. No-one in the family added it to the "personal planner" - it just always seemed to be there, and we can't delete it.

Anything else that we actually add to the "personal planner" ourselves, we can delete with ease.

It's not a problem exactly... but we'd like to get rid of it off the list.

Any ideas?

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#2 06-01-2003 7:34pm

shabbyroad

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... at least it's just a kids programme...
we had "Real Sex" on the planner for months last year....my missus still doesn't believe I had nothing to do with it !

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#3 06-01-2003 8:22pm

sergeant121

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Originally posted by Bard
There's an item in our "personal planner" section of the Sky Digital interactive interface. It's not a problem exactly... but we'd like to get rid of it off the list.

Remove Viewing Card;
Power down digibox;
Count to 10;
Power up digibox;
When power up successfully completed (channel 998 appears), check Personal Planner - it should be completely empty.
Insert Viewing Card.
Job jobbed.

P.S. The above works 90+% of the time - but not always.

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#4 07-01-2003 10:38am

JDxtra

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Nope, that didn't work for me!

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#5 07-01-2003 1:36pm

angelface

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We had a Pokemon film on our planner for 18 months! We did everthing to get rid of it but nothing worked then one day it just disapeared by itself. The kids swore that they had'nt added it so it is still a mystery. We havent had any problems with it since.

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#6 07-01-2003 1:58pm

Jimmyireland

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The above formula worked for me just now

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#7 07-01-2003 7:59pm

daveirl

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This post has been deleted.

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#8 07-01-2003 11:53pm

quive

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if you have another card ( a FTA one maybe) insert that for a while then put the original back- this solved a similar problem I had with 'favourite channels' that were discontinued and couldnt be removed till i did it.-worth a try

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#9 08-01-2003 8:27am

alfa

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Small problem - Whilst friends were house sitting last year they obviously were enjoying Sky too much - Under personal planner they selected "uncut yanky panky". The problem is that I cannot remove from my personal planner. Everytime I select a program or use autoview it is there. Occassionally the banner will come up saying that "uncut yanky panky" is about to start ..... This can happen at any time of the day - Especially when my folks are present.

I've tried to remove from list - no joy !!

Any suggestions welcome (roll on the jokes!!)

Ta

Alfa:eek:

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#10 08-01-2003 8:38am

DMC

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Try the suggestions in this thread here.

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#11 08-01-2003 8:39am

alfa

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thanks, going wall eyed here looking at pc - didn't spot other tread till I had posted.

Thanks again

Alfa

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#12 08-01-2003 9:51am

DMC

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No worries, I've merged the two threads now....

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#13 08-01-2003 5:18pm

kiss103

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Had the same problem , have 2 boxes and as you may be setting up a program on one box the other box is mimicing this but may be on a competely channel.
For me also was set at sex program and kept getting questions from the girlfriend as to what was i up 2.. Anyway tried all rebooting methods even left it unplugged for 2 weeks whilst on holidays and still program was there . Then did the FTA card trick as mentioned above and it cleared.
so if at all possible recommend borrowing a FTA card . hopefully works

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#14 08-01-2003 6:15pm

Prundic

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I have the same problem.Its really weird though.My one is a reminder for a Box Office programme.But the programme is Emmerdale!
I don't have a clue how it got there.

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#15 08-01-2003 6:40pm

potoole

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Same thing for me (Blankety Blank???).

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#16 17-01-2003 1:47am

sceptre

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There's a new thread over on DigitalSpy discussing this problem. Contains some possible solutions not yet mentioned here.

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