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Win2K / Exchange 2000 -Arcserve 2000

  • 28-11-2002 2:52pm
    #1
    Registered Users, Registered Users 2 Posts: 3,464 ✭✭✭


    I am running Win2K Server and Exchange 2000 SP2.
    I had already purchased Arcserve IT 6.61 Workgroup Ed and
    Arcserve IT 6.61 backup agent for ms exchange wrk/adv edition so then I purchased BrighStor Arcserve 2000 wrk ed upgrade for ASIT 6.61 WE and same for the backup agent.

    I loaded Arcserve IT 6.61 Workgroup Ed and Arcserve IT 6.61 backup agent for ms exchange then I load the BrighStor Arcserve 2000 wrk ed upgrade and the BrighStor Arcserve 2000 backup agent forexchange upgrade version.
    These loaded fine and I did an ordinary backup and It backed up ok with the exceptions of the opne files like the inmformation store ... I then tried a Bricks level backup and while selecting users in brick's level I got an error message "DBagent RPC Server is not started or available" I restarted the service and it failed again so I set it to restart after it fails automatically,I then selected my user and set a bricks level backup going - After 8 users it crashed and showed no error's in the error logs, I applied Q022840 to this and still the same.

    Any one any idea's for me?
    Thanks
    James

    While this problem is occuring can I do an NT backup -Do I have to let NT take control of the backup drive? If so how?
    As when I try this through nt backup I get there is no unused media with the selected type available


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