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Eircommies are forcing direct-debit payments?

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  • 09-10-2002 7:53pm
    #1
    Protocol7
    Registered Users Posts: 83 ✭✭


    I recently reconnected to the evil "E" so I could avail of the Esat NotSmart service.

    Today I got a "Telephone Service Agreement" letter stating that:

    "As agreed by you, I have included a Direct Debit mandate for completion"

    1 - I most certainly did not request DD

    2 - The phone call consisted of the following:

    Me - "Hi I'd line my line reconnected"

    Eircom - "No problem. There'll be a charge of €24.99"

    Me - "OK, When will it be back up?"

    Eircom - "Should be back up today."

    Me - "Fine. Will that be charged to my first bill?"

    Eircom - "Yes"

    Me - "OK, that's fine. Bye"

    Eircom - "Bye"

    The sharp-eyed among you may notice absolutely no mention of DD here. Are they trying to pull a fast one? I wanna find out what the facts are before I go trying to talk to one of them.

    As for Esat, well, it's been 9 days since I sent the form and my account is STILL pending. I've tired of the daily phone calls and have resigned myself to the fact that they're every bit as incompetent as they were in the SNL days (if not more)

    The UTV one seemed good, but i went Esat for 2 reasons:

    1 - Don't like minimum contracts.
    2 - Figured all you guys would be on UTV and teh speeds would suck :)

    Well, it's only for a few months...


Comments

  • Options
    #2
    Dun
    Registered Users Posts: 1,967 ✭✭✭Dun


    Go this thread,
    http://www.boards.ie/vbulletin/showthread.php?s=&threadid=63579&goto=lastpost

    get the access number (password/user netsmart) and set up a manual connection to see if it works. I'm connected now. Speeds seem fine.


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    #3
    Protocol7
    Registered Users Posts: 83 ✭✭Protocol7


    thanks for the info!

    just tried it

    and remembered what was the single most annoying thing about SNL...

    the constant engaged tone.

    *beep* *beep* *beep* *beep*

    that's something I haven't heard from my modem since Esat "asked me to leave"

    No panic, I'll give it a try later and see if I can actually connect.

    Back on Eircommie for now. Always connect first time every time. If only someone would shoot the lot of them and bring in flat rate on their network.

    BTW I will pay handsomely for the head of that frickin mouse from the TV ad in the event of a massacre at Eircom HQ.


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