Need help

TomTom

I'm working on a compaq EVO D310 running windows 2000.
Problem is that if the computer goes into standby you cannot get it to come out. you have to restart. I can stop the computer going into stanby but there are several people here with the same problem and i want it fixed rather than avoid the problem.
All help welcome!!

Mr E

I had that problem in XP. Check to see if Hibernation is turned on.

Control Panel / Display / Screen Saver / Power / Hibernate.

If it is, try turning it off and see if that helps.

- Dave.

TomTom

Hibernate is off and it's still the same.

Something else I forget to mention, when it's in standby no matter what key I press nothing happens except for the up arrow. It causes the fan in the pc to rev up but the computer does not come back on line.

Mr E

OK, from a quick look at technet, I found this:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q228255&

You could also look here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q242495

See if any of those help.

- Dave.

TomTom

Ran the windows 2000 support tool , I got back a message saying "This is an ACPI machine, AMP is NOT relevent on this machine"

I'm conufuzzeled altogether.

Mr E

Actually, thinking back to my old compaq laptop, they have their own power management/hibernation solution, don't they?

Try Compaq's site and see if there is anything there.

- Dave.

TomTom

compaq website was useless. I thing I'll ring them and have a go at their IT guys.