Eircon call on "High-Speed"

Ruu_Old

got a call this morning from another marketing drone at Eircon about high speed..im sure some of u have got one too...

Rep: bla, bla, have u heard of high speed?

Me: Yeah, its expensive and its not flat rate, they have flat rate everywhere else in Europe..

Rep: *silent* Theres a bigger market in the rest of Europe, but mayb when we get High Speed up and running, we do offer flat rate in DSL but its expensive more for our business customers.

then she went on bout how the rental for ISDN is €17.50 and the installation is €119 ... no point in venting my anger at her...shes just another humanoid ..

Lemming

Originally posted by Ruu

Rep: *silent* Theres a bigger market in the rest of Europe,

I'm stunned at the intelligence of that response :rolleyes:

"the rest of europe" isn't some super-country

we do offer flat rate in DSL but its expensive more for our business customers.

Hmmm .. I thought that the very nature of DSL made it a flat-rate product.

MDR

You should have pointed out that market size is nothing to do with it,
point out New Zealand as an example. Also I do except that there is no need to vent at her, but you should make your reasons for not signing up to ISDN know ...

oisin

Out of desperation waiting for something better than 56K, I opted for ISDN. It was installed 2 days after ordering having been told it would take 6 weeks.

Ordered the Diva modem from Eircom only to discover it doesn't have any drivers available for WinXP. Got onto Eicon and they fell around the place laughing that Eircom were supplying an OBSOLETE modem they have discontinued and were no longer supporting. Packed it up and sent it back.

I had intermittent problems afterwards with my phone line, after 4 calls they eventually admitted there are problems with the Siemens ISDN box supplied and thet were HOPING they would soon have a fix.

Anyway its not perfect but its certainly better than 56K, BTW Ruu the rental is €37 per MONTH not €17 unlike a normal line which is €32 per 2 MONTHS.

Anyway heres hoping for flat rate or reasonably priced DSL

Ruu_Old

woops..sorry bout that blunder, does it make much more diff to the 56k? suppose anything is better than 56k at this stage..

conZ

Originally posted by MDR
You should have pointed out that market size is nothing to do with it,
point out New Zealand as an example.

What about New Zealand?

BKtje

There have been comparisons between Ireland's and New Zealands population density. Apparently they are similar.

dathi1

I'm using I-Stream and they rang me to offer high speed....I said I've got DSL.....then she tried to sell me a cordless phone.

Ruu_Old

what!? u dont want to "break free"!

Ryaner

we do offer flat rate in DSL but its expensive more for our business customers.

I'd just like to say that that's total crap. I work in a cybercafe who have a nice 12 month contact with good old eircom on a leased line. In the contact they have it written in that they would be able to get dsl as soon as it came out. Dsl is in the area here but eircom keep givin the **** reasons. And it's ain't like eircom gonna be losing much because the guys here want to get two dsl lines into the show, and that just to start. They even offered eircom to pay out the rest of the contract and then get dsl but they keep givin them more crap about the line doesn't work and they are two far from the exchange. The line was upgraded when the show opened, they also have an idsn line and a leased line in and the exchange, well i could wlk to it in bout two minutes if even.
So eircom offer dsl to business, nope

gandalf

Just so you know the people ringing you are probably not from Eircom. They are more than likely to be a sub contracted call centre working from a script and supplied customer details from Eircom.

There is no point in venting anger towards them.

Gandalf.

segadreamcast

Originally posted by Ryaner


I'd just like to say that that's total crap. I work in a cybercafe who have a nice 12 month contact with good old eircom on a leased line. In the contact they have it written in that they would be able to get dsl as soon as it came out. Dsl is in the area here but eircom keep givin the **** reasons. And it's ain't like eircom gonna be losing much because the guys here want to get two dsl lines into the show, and that just to start. They even offered eircom to pay out the rest of the contract and then get dsl but they keep givin them more crap about the line doesn't work and they are two far from the exchange. The line was upgraded when the show opened, they also have an idsn line and a leased line in and the exchange, well i could wlk to it in bout two minutes if even.
So eircom offer dsl to business, nope

I'm beginning to wonder if I was bullsh!tted as well - 1,000 installations of ADSL is very very low, both of my places were refused dsl - the business I work for was refused ADSL (they have about 6 ISDN lines - guess which eircon makes more money off :rolleyes: ) and another friend of mine who could almost reach out his window and touch the exchange (OK, 100 metres - but you know what I mean) was refused too. It all seems amazingly suspect to me.

Lemming

I do wonder sometimes whether or not Eircom are fudging things to try and make people get fed up and say "Oh hell .. I'll take ISDN".

As pointed out, 1000-odd people is a VERY, VERY small amount, and I refuse to believe that they [Eircom] have not maintained their (OUR) network in any shape or form that almost everyone who applies for ADSL is failing.

Further to this are all the people who've had ADSL tests carried out over the phone, checked out, and then later told "nope .. sorry". If this is the case then why are these "tests" succeeding in the first place?

Why are people who've had ADSL installed, working, and failed for some reason, being told that their line wont run it. It obviously will since they DID have it.

I wonder what failure rates Esat are having at current and whenever they get to the likes of Dublin. Should make for interesting reading

I do wonder .......

Jorinn

Originally posted by MDR
You should have pointed out that market size is nothing to do with it,
point out New Zealand as an example. Also I do except that there is no need to vent at her, but you should make your reasons for not signing up to ISDN know ...

You could point out Lithuania as well, $7 a month for 256k DSL, if eircom says cost of installing is the problem then they can go suck on that.

aidan_dunne

Originally posted by Ruu
what!? u dont want to "break free"!

And spend your days prancing around the house, listening to Queen, talking on your wonderful Eircom cordless phone as you do the dusting in a tight pink top and leather miniskirt? I thought that's what everyone did. Well, Eircom would have you believe that, anyway. :rolleyes:

sceptre

Originally posted by Ruu
mayb when we get High Speed up and running

Say what? Thought I was misreading that. Obviously not.

Ruu_Old

their also using the excuse that they want ppl to switch over to the digital..leaving the old lines behind i presume, i forgot to mention the drone told me that.
sceptre, should have highlighted that mayb in 100 point size txt and bold hehe

Ryaner

Just so you know the people ringing you are probably not from Eircom. They are more than likely to be a sub contracted call centre working from a script and supplied customer details from Eircom.

Ok I'll make things at little clearer on how things work in eircom. You may have heard of Eircom.net, well thats a totally seperate company from eircom. And to get things sorted you have to deal with eircom.net to get the actually line and stuff but then eircom have to actually agree to it or something. When I refer to "Eircom" I'm refering to the two of them because, even though they are seperate companys, the same people own them. Doing this kind of a setup justs makes them more money because in a way you get two bills at the setup. Even chorus do it this way so as they can try turn a profit but they'll be gone soon cause they are so so crap. The digital tv they installed is a sham and I've been asking them for digital internet at home for years. Before chorus it was the other cable company who did actually offer 24/7 connection but no one got it. There was like a 100mb limit nad it was still in test phase when we got asked.

dahamsta

to get things sorted you have to deal with eircom.net to get the actually line and stuff but then eircom have to actually agree to it or something

Or something. Eircom net is an Internet Service Provider, period; they can't supply or even offer to supply a line. Eircom Plc handles all infrastructure dealings. If an Eircom net representative offers you infrastructure services, you should report it immediately to both the Telecommuniations Regulator and the Competition Commissioner.

Doing this kind of a setup justs makes them more money because in a way you get two bills at the setup.

But not with Eircom. This should have been addressed a long time ago by either of the abovementioned. It's gives Eircom an anti-competitive edge. Of course, the Telecommunications Regulator comes at it bass ackwards several years too late...

Even chorus do it this way so as they can try turn a profit but they'll be gone soon cause they are so so crap.

Chorus should have been taken outside and shot years ago. Clayton Love built a monstrosity.

adam

Ryaner

Chorus should have been taken outside and shot years ago. Clayton Love built a monstrosity

Quite right. Down with chorus

Eircom net is an Internet Service Provider, period; they can't supply or even offer to supply a line. Eircom Plc handles all infrastructure dealings

Don't eircom net do the leased line service? As far as I can remember they were the ones who's name was on the invoice when it came for the install, something which cost way to much.

dahamsta

Don't eircom net do the leased line service? As far as I can remember they were the ones who's name was on the invoice when it came for the install, something which cost way to much.

Eircom installs and leases the line, Eircom net is responsible for the Internet connectivity.

adam

ZeFrog

Portugal is the poorest country in Europe (Don t correct me if I m wrong please) and DOES have ADSL.

Kit Price 99euro

Per month : 34, 99 euro

1st bill to activate the service : 50 Euro


everything is in Portuguese but very well understandable here : http://loja2001.telepac.pt/cgi-bin/store.cgi/?action=ShowProd&ID=13&&exclusivos=&operador=

I didn t make a lot of reasearch, there are probably other services that offer ADSL there.

Anybody working for Eircom in this forum ?

BKtje

A guy in portugal that i know has a 512/128 with a 3gb cap and 1gb upload cap for €24 a month. Each additiional 100mb is €5 i think.

That limit for that price isnt so bad either ffs

Lemming

Originally posted by B-K-DzR
A guy in portugal that i know has a 512/128 with a 3gb cap and 1gb upload cap for ?24 a month. Each additiional 100mb is ?5 i think.

That limit for that price isnt so bad either ffs

The cap-exceeded prices are worse than EirComs (Never thought I'd hear that)

Eircom charge 37.xx euro (incl. vat) per addition Gb (or 1024mb).

THis portugeese guy is getting charged circa 55 euro per additional Gb.

And a 1Gb upload? This is the first time I've heard of uploads being restricted?!

MDR

Portugal is the poorest country in Europe (Don t correct me if I m wrong please) and DOES have ADSL

and there was me think it was Greece ....

what was I thinking ...

netman

so, there's a light at the end of the tunnel after all!

all i have to do is wait for ireland to become europe's poorest country again, and we'll get more affordable adsl!

Fidelis

to the dole office!

ZeFrog

=>and there was me think it was Greece ....


This is correct, my mistake.
:eek:

Do they also have cheaper ADSL ?

pepsiman

Not that I'm an expert on Greece or Greek (but I'm pretty sure this might be considered OT )... After a little bit of research, this is what I found at the incumbent operator OTE and it's OTEnet internet company, and an independent supplier.

OTEnet have PSTN and ISDN internet subscriptions. Prices are per month inc. 18% VAT for residental customers.

Easy Gate Basic (PSTN): € 16 per month
Fast Gate Basic (ISDN 64): € 28 per month
Fast Gate Advanced (ISDN 128): € 50 per month

The additional per-minute call charges are:

8am-10pm: 0.58c per min (presented as € 0.352/hour).
10pm-8am: 0.29c per min (presented as € 0.176/hour).

I'm not sure whether these per-minute charges include 18% VAT - it's not mentioned on the web site.

According to the company SiteOwners Ltd., they have - or will have - this ADSL offer:
Home Connect:
Installation: € 65
Subscription: € 15 per month
Additional charges: 1.2c per minute

Home Connect Plus:
Installation: € 65
Subscription: € 45 per month
Unlimited connection.

This information give a hint on the offers available in Greece. I didn't find any information on ADSL down-/upstream rates.

You can visit OTE at http://www.otenet.gr/company/english/index.htm (in English) and SiteOwners Ltd. at http://www.dsl.com.gr/ (in Greek). This Greek-to-English online translator may come in handy for the latter one :-) http://www.magenta.gr/en/lexicons/en_en_dictionary.htm (bottom of the page).

This, just in case you wanted to know

/Thomas

Cond0r

Originally posted by pepsiman
According to the company SiteOwners Ltd., they have - or will have - this ADSL offer:
Home Connect:
Installation: € 65
Subscription: € 15 per month
Additional charges: 1.2c per minute

ADSL charged per minute?!
Hide this from the eyes of eircom, they'll get ideas!:eek:

pepsiman

The description mentions that the "Home Connect" pack suits those that are online for less than 2 hours per day, which sort of sounds correct comparing it to the € 45 fee for unlimited connection.