modem trouble

stevoslice · 04-07-2002 10:38am #1

I have a 56K conexant modem, on a Dell dimension, but lately it seems to have funked itself up, if i try and connect to the net, all i get is a message saying that the port is in use, dunno if my modem is banjaxed or i've got a virus or sumtin.

NEone know whats wrong?

BioHazRd · 04-07-2002 12:55pm

What OS are you using.

Have you tried uninstalling the modem via control panel and then rebooting and reinstalling ?

stevoslice · 04-07-2002 1:19pm

Win 98 2nd edition,

Removed the drivers and stuff but still no joy.

Gavin · 04-07-2002 1:41pm

Installed anything lately ?
moved the computer to connect to a different socket ?

Gav

stevoslice · 04-07-2002 2:13pm

Well i did install CM 2001-2002, just b4 it funked up, but i doubt thats it,

And the computer was moved into my room a few weeks ago, but it wasn't workin b4 that.

I'm at a loss.

Saruman · 04-07-2002 3:02pm

Do you get a port open error if you do a diagnostic on the modem in modem properties?

stevoslice · 04-07-2002 3:04pm

Thats exactly what i get.

stevoslice · 09-07-2002 9:24am

Well saruman, do you know if i need a new modem?

Mr. Fancypants · 09-07-2002 9:54am

I'd suggest making sure no other application is using your com port. Close every unneccasary application and try again. Is there a different com port you could try it on?

stevoslice · 09-07-2002 10:23am

I think so, but i won't be able to try anything until the weekend.

Occidental · 10-07-2002 9:33am

Have a load of users who bought Dell Dimensions for home and have lost count of the amount that have had this problem with Dells crap HCF modems. You can try re-installing it, but I haven't had one instance where the problem doesn't come back to haunt you. If the machine is still under warranty, ring Dell, go through a few hoops with their support people and they'll send you a new one, which if you very lucky, might last a few years.

modem trouble

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