printer trouble

azezil

i'm havin trouble with a printer, no matter what i do it just won't print!

it's a HP930c, it spools the print job then after a while it just deletes it!?, i'v tried uninstalling n reinstalling the drivers, changed the data cable, even tried tellin it not to spool just send job directly to printer but nothing works! checked page size n usual crap aswell, data pins look fine, the cables new.

no error message just deletes job after a while...

any ideas???

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"just because you're not paraniod, doesn't mean they're not after you!"

[This message has been edited by azezil (edited 20-07-2001).]

yankinlk

take it apart and put it back again...worked for me for an hp once

WhiteWashMan

and you are running what OS?
and you have donloaded lastest driver?
only time ive ever seen that is on a novell network printer, and its usually a job queue problem

azezil

hmmmm could be novell alright, i don't think its a shared printer though... (NT4 sp6)

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"just because you're not paraniod, doesn't mean they're not after you!"

[This message has been edited by azezil (edited 19-07-2001).]

WhiteWashMan

<font face="Verdana, Arial" size="2">Originally posted by azezil:
hmmmm could be novell alright, i don't think its a shared printer though... (NT4 sp6)

</font>

is it a network printer?
is it connected to a workstation?

azezil

connected to a workstation

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"just because you're not paraniod, doesn't mean they're not after you!"

WhiteWashMan

then its a local printer.
is it shared out?
is the person who cant print on the local machine or printing from somewhere else on the network?

azezil

its just himself, it ain't shared out,n its connected directly to his machine.

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"just because you're not paraniod, doesn't mean they're not after you!"

Renton

Check the configuration of your Paralell port in the BIOS;
It should be set to ECP, or EEP, (or possibly normal), make sure its not set to SLP

If You have an award bios:
Press (del) during the bios screen at the start, and then goto "integrated perihiperals", change the paralell port settings there

RentZ

Renton

Also to test if the printer is okay, Go into DOS (use a bootdisk r whatever), put some text up on the screen (dir/w ?) and press the key that says "Print Screen".

RentZ

WhiteWashMan

reinstall the printer

azezil

i tried reinstalling the printer but it didn't work!

i'll try what renton said later...

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"just because you're not paraniod, doesn't mean they're not after you!"

azezil

well i just tried the printer on another workstation n it works fine!!! so now i'm even more confused than ever...

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"just because you're not paraniod, doesn't mean they're not after you!"