TV guide not working on digi box

tmon101

This is my first posting and hopefully one of you knowledgeable folk will be able to answer my query easily.
I have been reading the forums and have found them both interesting and informative and there are truly some very smart people online, but could not find anything relating to my question.

I recently bought a second hand digi box (Irish) that is working fine for FTA channels (I don’t have any card), however the TV Guide doesn’t work.
It searches for a while then says there is a fault …. If I am watching a channel I can view what is on next using the arrow buttons.

Is this a common problem with not having a card or could I be running an older version of the operating system,
If the software is the problem, what version should I be on and how would I update ??

I also cannot set up a Favourites list ….

I know there are a lot of little questions there but hopefully someone has seen this and can answer easily …

Thanks

T

watty

Try
1) Hold backup on box while reconnecting mains cable, hold button till all lights light. Updates the SW.

OR

2) A dummy card. Press "backup" when it complains. Any old credit card sized card. If it has a chip make sure it is on TOP or else at back edge so that it does NOT connect to Sky card chip reader. Try especially inset while on 501 Sky after pressing Interactive and interactive has loaded (red button).

The (2) will give UK EPG rather than Irish one, but since htis has ALL the free channels and the irish one hasn't.....

watty

I think now you need a valid card to create favorites, but they are possibly accessible without valid card if dummy card fitted?

noby

watty wrote:

The (2) will give UK EPG rather than Irish one, but since htis has ALL the free channels and the irish one hasn't.....

I think this answers a question I was thinking about. I basically watch BBC. If I do like you said and get the UK epg, I'll pretty much be able to dispense with 'other channels'. Correct? i.e. for BBC3, BBC4

watty

Yes.
Also all the BBC Radio (12 or 14 channels) and News24.

Probabily no favorites

tmon101

Thanks Watty, the first option you gave me works fine .... SW updated within 5 mins .... TV guide works fine and favourites work also .... you truely are a wise person .......... does your knowledge extend to tonights lotto numbers ....Thanks again ..... .T

watty

Yes, my wisdom extends to Lotto numbers.

Which ever numbers you pick are most unlikely to win, you are more likely to find something on the beach out walking etc.

So invest the money in something more likely to have a return..