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Use of documentation and direct observation in the system life cycle.

superconor · 2005-10-13 21:45:09

Im a little stuck in my IT Coursework...can someone tell me the advantages and disadvantages of using direct observation and the study of documentation when invetigating an information system? Thanks!

13-10-2005 9:45pm

#1

superconor

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Im a little stuck in my IT Coursework...can someone tell me the advantages and disadvantages of using direct observation and the study of documentation when invetigating an information system?

Thanks!

0

Comments

#2 13-10-2005 9:50pm

Karoma

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Would you like a massage first..before I do your homework?

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#3 13-10-2005 9:54pm

Karoma

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Direct obeservation,generic:

Pro:
-Simplicity
-Provides deep team understanding usage issues
-Captures user's emotional issues (Frustration,etc.)

Con:
-Too easily biased
-Too easy to measure qualatitive (-v- quantative)
-Usually costly (In terms of time)
-In reality, the observed users are rarely a full and true representation of the user population!

"..using direct observation and the study of documentation.. " <- two seperate things,or Direct Observation of documentation study? something's potentially lost in grammaer here.. or maybe it's the shiny thing distracting me..over..there...

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#4 13-10-2005 10:42pm

Capt'n Midnight

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http://www.boards.ie/vbulletin/showthread.php?t=312858 [edit = better link]

One advantage of the direct observation is that you can see what actually happens rather then what is supposed to happen.

Re. RTFM does anyone ever do this before they hit a problem.

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#5 15-10-2005 8:26pm

superconor

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I meant direct observation and study of documents but seperately.

Thanks Karoma, thats helpful!

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